How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Home Insurer Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,432 reviews

Stephen Rounce

Feefo Verified

Burton upon Stather

4 years ago

What Stephen Rounce said about The Home Insurer:

Slick And No Nonsens

Very slick no nonsense approach. No unnecessary phone calls simple and concise e mails. Very competitive quote

Rachel Davis

The Home Insurer

4 years ago

Thanks for the 5*'s and great comments - very appreciated.

Denis McClean

Feefo Verified

Belfast

4 years ago

What Denis McClean said about The Home Insurer:

Simply the best.

This company has customer service at its core. Always delivers on cost, service and professionalism.

Rachel Davis

The Home Insurer

4 years ago

Thanks for the fab review and 5*'s - very appreciated.

Trusted Customer

Feefo Verified

4 years ago

HELPFUL HUMANS WHO OFFER PRODUCTS TO SUIT MY NEEDS

GENUINE , GOOD LISTENING AND UNDERSTANDING OF THE PRODUCTS TO SUIT OUR NEEDS

Rachel Davis

The Home Insurer

4 years ago

Thanks for the great review - and the 5*'s - very appreciated.

Kathrine & Andrew Sales

Feefo Verified

4 years ago

What Kathrine & Andrew Sales said about The Home Insurer:

Excellent service.

Extremely quick response to my online enquiry. The person we spoke to was knowledgeable, courteous and extremely helpful. Quote was given and emailed through immediately. When I called the following...

Lorraine

The Home Insurer

4 years ago

Thanks your feedback, it's very much appreciated.

Thomas Presbury

Feefo Verified

4 years ago

What Thomas Presbury said about The Home Insurer:

Tom is Always very helpful and easy to deal with. Would highly recommend.

Tom

The Home Insurer

4 years ago

Thanks for the Great Feedback. Glad we could help. Tom

Sarah Roberson & Fran Swanson

Feefo Verified

4 years ago

What Sarah Roberson & Fran Swanson said about The Home Insurer:

Outstanding Service

Leanne went above and beyond whenever the terms, conditions and wording needed to be changed. She provided a rapid, professional, warm and friendly service that will make us want to come back again.

Richard J Hill

Feefo Verified

Hastings

4 years ago

What Richard J Hill said about The Home Insurer:

Good rapid quote (half my current premium for same cover); very reasonable broker's fee; fast, friendly and knowledgeable telephone response

Rachel Davis

The Home Insurer

4 years ago

Thanks for the great review and the 5*'s - much appreciated.

Trusted Customer

Feefo Verified

4 years ago

Would definitely use again

Helpful and knowledgeable staff and good communication

Rachel Davis

The Home Insurer

4 years ago

Thanks for the 5*'s and the kind comments - much appreciated.

Paul Spencer-Longhurst

Feefo Verified

Oxford

4 years ago

What Paul Spencer-Longhurst said about The Home Insurer:

Great Home Insurance

It was a great relief to receive such a prompt, courteous, intelligent, efficient and positive response to my urgent enquiry about home insurance during imminent building work. It was also in marked...

Rachel Davis

The Home Insurer

4 years ago

Thank you for taking the time to write such a lovely review - very much appreciated.

Trusted Customer

Feefo Verified

4 years ago

Helpful, corteous and good prices.

Rachel Davis

The Home Insurer

4 years ago

Thanks for the 5* review and kind comments - much appreciated.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo