How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AirPortr Reviews

https://airportr.com/

Check-in your baggage from your doorstep, and have them delivered to your destination.

Service

ratings over the past year

Displaying all 6,182 reviews

Trusted Customer

Feefo Verified

10 years ago

Absurd extra charge

I am incredibly disappointed with AirPortr. I used their services for the first time to transport a set of golf clubs from Heathrow T5 to South Kensington. Having been quoted £25 which seemed like...

Elizabeth

AirPortr

10 years ago

Hi, we are very sorry that you were not happy with the AirPortr service. We have looked into your booking and can see that a refund was immediately issued on 9th June once the concierge error had been identified. We apologise again for the mistake and ask if you can please check your bank statement to verify the refund has gone in.

Trusted Customer

Feefo Verified

10 years ago

What Trusted Customer said about AirPortr:

Meget bra

Trusted Customer

Feefo Verified

Bangkok

10 years ago

What Trusted Customer said about AirPortr:

Very efficient. Great service esp if you have a night flight and want to wonder aroumd for the day without lugging your suitcases around.

Trusted Customer

Feefo Verified

Dover, UK

10 years ago

What Trusted Customer said about AirPortr:

Fantastic service. Airportr delivered our bags exactly on time as requested and for a great price too. It gave my family and I the freedom to explore the city without worrying about our bags. Will...

Trusted Customer

Feefo Verified

10 years ago

Bad experience!

This is the third time that I use Airportr, the first 2 times the service was great! This last time, the driver was late approximately 50 mins, everytime I called I was told the driver will be with...

Elizabeth

AirPortr

10 years ago

Hi, We're really sorry that you were unhappy with your AirPortr experience this time. We are currently conducting an investigation into your booking and a member of our customer service team will be in touch with you early next week.

Trusted Customer

Feefo Verified

10 years ago

Hard to find, but brilliant when I finally connected.

Service was great once I found you. It seems pretty clear from the website that it can be arranged on the day of. However when I arrived no one was found at terminal 2. Someone directed me to...

Trusted Customer

Feefo Verified

10 years ago

What Trusted Customer said about AirPortr:

Very helpful during booking. Turned up on time. Tracked to the airport and was there when we arrived so not waiting around. What an excellent service.

Trusted Customer

Feefo Verified

London

10 years ago

What Trusted Customer said about AirPortr:

Suitcase emergency solved!

Airaportr was right there in the terminal and able to sort out our suitcase emergency quickly and efficiently.

Trusted Customer

Feefo Verified

Melbourne, Australia

10 years ago

What Trusted Customer said about AirPortr:

Fast, reliable,brilliant!

Could not have been easier, had complete confidence in the service and friendly staff.

Trusted Customer

Feefo Verified

Orlando, FL

10 years ago

What Trusted Customer said about AirPortr:

Wonderful experience from beginning to end

Coming to England for the first time on a cruise, I was a little worried as I had quite a bit of luggage and wanted to explore without it. As soon as I got off the ship though, I saw your sign and...

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo