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AirPortr Reviews

Displaying all 6,182 reviews

Trusted Customer

Feefo Verified

9 years ago

The most stressful experience ever on a journey!

It was my first time using the service and thought the concept to be extremely useful. However when experiencing the service, all that it did was adding stress to my journey. I received a...

Marie Claire

AirPortr

9 years ago

Thank you for taking the time to leave us your feedback, and for highlighting your concerns. Your text message and email notifications are automatically generated so we are currently investigating how this may have occurred. For any undue stress or confusion caused by delayed messaging we sincerely apologise Our luggage collection points in Heathrow are in Arrivals and this is clearly communicated throughout the booking and confirmation process and one of our concierges was ready and waiting for you with your luggage in the terminal at your chosen time.

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AirPortr:

Excellent customer service. I booked the luggage to be picked from the wron...

Excellent customer service. I booked the luggage to be picked from the wrong ariport and they quickly changed it and I had to face no delays. Very prompt

Trusted Customer

Feefo Verified

9 years ago

Brilliant service - return delivery was an hour earlier than slot booked. T...

Brilliant service - return delivery was an hour earlier than slot booked. This worked out well for me, but could have led to an issue if i had missed it and it was not followed again directly in the...

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AirPortr:

AirPortr pretty good but needs to improve order processing.

The service was pretty good. When we made changes to our order -- to send one more bag with the others -- the process became more time consuming to 1) add the bag, and 2) process additional payment....

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AirPortr:

Excellent service by AirPortr

Loved it

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AirPortr:

Such attentive, thoughtful, and personal hands-on service!

Such attentive, thoughtful, and hands-on service. It felt as if the entire support staff were there to make sure my bag arrived on time, and to me. Such a great experience! I'll definitely be using...

Trusted Customer

Feefo Verified

Belfast

9 years ago

What Trusted Customer said about AirPortr:

Outstanding service and a great idea. I was heading straight into a meeting...

Outstanding service and a great idea. I was heading straight into a meeting in London after arriving at Heathrow T5 and was dreading having to travel on rush-hour trains and the Tube with baggage. 10...

Trusted Customer

Feefo Verified

9 years ago

Great service!

We were so impressed by AirPortr! We made a reservation online ahead of time (highly recommended) and within minutes of us arriving at Gatwick our bags were tagged and ready to go. They were...

Trusted Customer

Feefo Verified

9 years ago

Proper bo

A seriously impressive service. I arranged to drop off a couple of suitcases at Gatwick before a flight to pick up again from a hotel at Heathrow upon my return. Not only did this all work as...

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AirPortr:

Convenient and dependable!

I was slightly confused when I arrived at the airport arrivals and didn't see the AirPortr's kiosk there. Our flight was early however so that explains it. Fortunately the ladies from the Heathrow...

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