Check-in your baggage from your doorstep, and have them delivered to your destination.
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ratings over the past year
AirPortr is no longer an active Feefo customer
Displaying all 6,182 reviews
TC
Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about AirPortr:
We loved the service but had the hardest time locating you at London airport. We wished you had a banner or sign that stated where you were. Otherwise. We loved the service.
1
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Trusted Customer
Feefo Verified
9 years ago
Bad experience at Heathrow, unfortunately...
Arrived in T5 at Heathrow. Email states "Simply collect your bags from baggage reclaim and meet us in arrivals..." yet the link to the website says "...our team are located in Departures. We’ll be...
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Lucy
AirPortr
9 years ago
Please accept our apologies for the confusion over meeting points. We were still in the transition of moving meeting points when you travelled and the email was sent before the update happened on the website. The majority of our bookings are for people flying out of London which is why we made the decision to move the meeting points to Departures. We understand that there are some issues with visibility of the team in the airport at the moment so we are looking into this as a priority to ensure you have the best customer experience moving forward.
1
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Trusted Customer
Feefo Verified
9 years ago
Delivered as promised
Delivered as promised. Good value for money. Professional and courteous.
2
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TC
Trusted Customer
Feefo Verified
Islington
9 years ago
What Trusted Customer said about AirPortr:
Great customer service
Great service! Called to change the delivery time and the customer service rep was really helpful in finding a better time that would fit my scheduale. Thanks
0
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Trusted Customer
Feefo Verified
9 years ago
The service was convenient, but the drop off process seemed complicated and the pricing not a bargain.
1
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Trusted Customer
Feefo Verified
9 years ago
The actual logistics of getting the bags from the airport to the hotel worked very well, and value for the money is great. My complication is that when I arrived at the meeting point to drop off my...
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Lucy
AirPortr
9 years ago
Thanks very much for your feedback. We're currently reviewing our meeting process to ensure it is easier to find us on arrival. We're sorry the experience was not up to expectations. Thanks, Lucy
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TC
Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about AirPortr:
Proffsigt bemötande!
Bra information och uppdatering inför och under hela processen.
Prisvärt!
Your bags collected, sealed and checked-in for your flight and delivered to your destination. Travel hands-free, skip the airport queues and enjoy a safer, stress-free journey. Airline and regulator approved.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Your bags collected, sealed and checked-in for your flight and delivered to your destination. Travel hands-free, skip the airport queues and enjoy a safer, stress-free journey. Airline and regulator approved.