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AirPortr Reviews

Displaying all 6,182 reviews

Trusted Customer

Feefo Verified

9 years ago

Very helpful!

This is a very helpful service. I would have found it helpful for there to be a little bit more of a sign, to show where they are, but it's possible the airport doesn't allow it. The people were very...

Trusted Customer

Feefo Verified

Boston MAssachusetts

9 years ago

What Trusted Customer said about AirPortr:

failure to provide service

I could not find you and exhaused myself looking for a half hour. I asked everyone; eventially I had to return home US becausse of a torn Meniscus. I did need the service!!!!! So tell me how to...

Lucy

AirPortr

9 years ago

Hi Carol. Sorry you had trouble finding us - our airport visibility is an issue we are aware of and are looking to resolve. However, we did try to call you twice during your pick up slot and also attempted contact via email and were unable to reach you. Consequently this is treated as a no show and we are unable to offer a refund.

Trusted Customer

9 years ago

Not everyone has a working phone at the end of a long trip and unless I had been told you were going to call me I was not looking for that, CLN

Lucy

AirPortr

9 years ago

Hi Carol. Our booking form does clearly state 'We need your phone number in case we need to urgently contact you about the booking. It will not be used for marketing purposes.'

Trusted Customer

Feefo Verified

Buenos Aires

9 years ago

What Trusted Customer said about AirPortr:

Very convenient service!

I think the service was very good overall. My only comment is that you should consider that sometimes you book to international customers and sending SMS as the primary contact option (and sometimes...

Trusted Customer

Feefo Verified

9 years ago

Easy and Affordable!!

It was definitely a relief to not have to travel on the train or tube with my big bags!!! I was recommended from a friend to try AirPortr and it was the best decision I've made with traveling in...

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AirPortr:

Convienience

Came to pick bags up on time. Secure system explained by the rep. No lines when went to pick bags up, they were there and wating for us. Courteous service.

Trusted Customer

Feefo Verified

9 years ago

Reliable and punctual service - life saver!

Responsive, punctual and very seamless. Can't describe the difference this service made in my life, having to rush to the airport after a busy day at work. Five star!

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AirPortr:

Difficult to fnd representative in large, multi-building Heathrow Airport

The actual delivery of our luggage went very smoothly. The complications all arose around finding your agent at Heathrow Airport. Your communications implied that you had a desk across from BA's...

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AirPortr:

Great service - will use again

Easy to use. Speedy and clear responses to communications. Turned up when they said they would and friendly staff at the collection point.

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AirPortr:

a great, economical, and smooth process

it's so easy and convenient. i've been slowly moving my things to england, and the fact that i don't have to lug the bags myself/spend almost £100 on a taxi means i can accomplish this easily and...

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AirPortr:

Let me say that the service was out of this world and exceeded all my expectations though I am hard to be surprised with service. Used the service In and Out of London and let me tell you that I...

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