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AirPortr Reviews

https://airportr.com/

Check-in your baggage from your doorstep, and have them delivered to your destination.

Service

ratings over the past year

Displaying all 6,182 reviews

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AirPortr:

Disappointed with service

I had 3 luggage but only 2 was delivered. I called in a few times but each time someone answered she had no information about my earlier complaints. One staff even told me that the ...

Lucy

AirPortr

9 years ago

Hi Anbalagan. Please accept our apologies for the late delivery of one of your three bags. Our driver mistakenly left the warehouse without all of the bags on the booking. You should not have been told that the airline was involved as this was clearly not the case.

Trusted Customer

9 years ago

Your driver told me that he scanned 2 bags on his app and the app completed the transaction. So maybe your app is not foolproof. Anyway will I get a refund? Because of your late delivery I had missed my reserved train to Manchester that night and it had caused a lot of inconvenience to me.

Lucy

AirPortr

9 years ago

Hi Anbalagan. We've refunded your original payment method £20 for the late delivery of the third bag. This should be in your account in 3-5 working days. Apologies again for the disruption this caused to your journey.

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AirPortr:

Poor

Received text confirmation of where to meet your staff at terminal 3, but when we got there, we couldn't find anyone. BA tried to help us and we called your office who couldn't get hold of anyone by...

Lucy

AirPortr

9 years ago

Hi William. Sorry to hear your experience was unsatisfactory. We are aware there are some visibility issues with the team at the moment and are working to resolve these.

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AirPortr:

Excellent service, with a husband having had cancer and unable to lift heavy cases it was great to have the cases picked up at the door and transported to the final destination. Also regular updates...

Trusted Customer

Feefo Verified

9 years ago

Convenient, Fast, and Easy

Great service! I'd both use Airportr again and recommend them to other travelers.

Trusted Customer

Feefo Verified

London

9 years ago

What Trusted Customer said about AirPortr:

Really great service

Super easy. Found them in the airport and left my bag with them. Easy as that! Really cool how you can track your bag so you know it's safe.

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AirPortr:

Brilliant service

Brilliant and seamless describes the service. Antonio contacted me to arrange an earlier collection if it suited me and ran through everything so smoothly. Will definitely consider using again

Trusted Customer

Feefo Verified

9 years ago

very friendly, on time and affordable

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AirPortr:

Excellent , faultless service however my only issue was with the directions for handing over my luggage for the return delivery . I feel they need to be amanded.

Trusted Customer

Feefo Verified

London

9 years ago

What Trusted Customer said about AirPortr:

Excellent service would use it again.

On time pick up, very courteous and helpful. Good updates re check in and bag arrived.

Trusted Customer

Feefo Verified

9 years ago

Lovely, kind service

Everyone was so nice and helpful with my luggage! They went out of their way to explain how it would work, called me when I could pick them up and even brought them to my departure desk (3 large and...

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