AirPortr Reviews

Hi Lucy Thanks for your response. My luggage was not successfully collected from my hotel and loaded for the return trip. It was booked between 6 and 7pm and I had it ready in my room at about 4pm. The driver appparently arrived at 5pm, an hour early and tried to phone me. My phoe was off because it roams through Saudi Arabia and evenyone ocmplains about the cost. I agree that ws my error but I was in my room.....all you driver had to do was ask reception to phone me on the land line which is what he eventually did at about 6.45 but not before he had told your people that he could not find he and they had cancelled the load part. I had to colllect the bags from you and load them myself which is what I paid you to do. The driver then used the old "I am just a subcontractor and itss not my fault" routine as did the guy in your office when I spoke to him about my complain. Dont wish to carry the argument and further but both trips were a mess and I was not happy. Cheers

You have not responded to why you came late, didn't call me and caused serious stress. You knew I had to catch a plane. You still charged me the full price.

Why did no one call me when they were late??? I made it clear that I was on the way to the airport with a little baby, so quite stressed...