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AirPortr Reviews

https://airportr.com/

Check-in your baggage from your doorstep, and have them delivered to your destination.

Service

ratings over the past year

Displaying all 6,182 reviews

Trusted Customer

Feefo Verified

London

8 years ago

What Trusted Customer said about AirPortr:

Everything was on time as arranged so great service. Only issue was I had an overweight bag which was not cleared through check-in, so I had to do this myself. Fortunately I am a BA executive club...

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AirPortr:

Very good service however the website should remind not to book the pickup more than 24h before the departure otherwise it’s not possible to check in the bag as the agent needs to scan the boarding...

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AirPortr:

all went as planned. driver was on time, it only took minutes. luggage was waiting for me at my destination. I'm hooked

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AirPortr:

Missing security bags

I have used AirPortr a few times and the drivers always come with plastic security bags to put around the cases. This driver came to my apartment without the bags and he said they weren't important....

Lucy

AirPortr

8 years ago

Hi Jonathan. We have investigated your feedback and the driver was applying Tamper Aware Seals to the zip rather than using the plastic bags you would have seen on other occasions. These are also an accepted standard for security sealing baggage, as agreed with BA. However the driver should, where possible, use the Tamper Aware Bag as these provide maximum bag integrity and protection throughout the delivery process. We apologise for any concern caused, having seen TABs used previously. We'd love to restore your confidence in the service and will be in touch via email to arrange this.

Trusted Customer

Feefo Verified

Buenos Aires

8 years ago

What Trusted Customer said about AirPortr:

Un servicio realmente muy útil y muy bien prestado

En realidad han hecho todo bien, si bien me llamaron para cambiar la hora de recogida, fue una pregunta amable y no tuve problemas en responder afirmativamente.

Trusted Customer

Feefo Verified

8 years ago

Great idea done well

Highly recommend. Great idea. Easy to schedule. Porter was professional, friendly and courteous. Explained service in detail. Gave me confidence in the safety and security of my baggage. Will use...

Trusted Customer

Feefo Verified

8 years ago

I have already done so on my previous feedback form

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AirPortr:

Good pickup, but very poor delivery- no priority tags and first-on-last-off

Pickup was good, on-time, efficient and professional. It was helpful to get the SMS to confirm the bag had been received and tagged at the airport. However on arrival there were issues. The bag took...

Lucy

AirPortr

8 years ago

Hi Andrew. Unfortunately we have no control over the delivery of the bags at the destination airport. Our agreement with BA is that they are tagged with priority tags as they would be if you checked them in at the airport. You would need to pick up with BA regarding this matter.

Trusted Customer

Feefo Verified

8 years ago

yes, but I hope next time they calculate the bag before they tack it to avoid any issues.

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AirPortr:

Amazing service, definitely recommended. Easy to book, fast and reliable

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