AirPortr Reviews

The option to take my bags to the airport was not offered to me by the driver. I believe that a refund of the amount paid as an appropriate response.

Do you really think Lucy that BA will care? my complaining to BA will simply waste time. My contract is with Airportr...BA will ignore my request. It is up to Airportr to check that BA is doing its job, not me. Your service is now too risky for customers in my view. Someone removed the bag and did not tag the luggage. It is not up to me to find out who. As far as my user experience is concerned: Airportr failed and that failure could have been very costly. The fact that you are not prepared to take some responsibility for the Tagging tells me that if my luggage had gotten lost, I would have been the one fighting it alone. It would be easier to deal with BA directly Until Airportr offers to raise an enquiry and finds a robust system with the tagging, it is the end of my being a customer. Others be warned.