How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AirPortr Reviews

https://airportr.com/

Check-in your baggage from your doorstep, and have them delivered to your destination.

Service

ratings over the past year

Displaying all 6,182 reviews

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AirPortr:

Great service..drives great

Brilliant

Trusted Customer

Feefo Verified

8 years ago

Very prompt service and bag arrived with priority tag on the luggage carousel on the other side of the world. Thank you.

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AirPortr:

We had to collec t bags at airport as they had to be checked

Michelle

AirPortr

8 years ago

Hi Kim, we're sorry you weren't able to experience the Bag Check-in service. From looking at your booking I understand you were unable to show the driver your boarding pass. For security reasons we need to scan your boarding pass and match it up to your passport, which is mentioned through the booking process and in confirmation emails. We're aware that it can be frustrating if you are for any reason unable to check in with BA. We can only apologise for the inconvenience this caused to your journey. We hope you will consider booking with us again in the future.

Trusted Customer

Feefo Verified

8 years ago

10/10

I don’t usually leave reviews but this service was excellent, a chap arrived promptly and collected my ski bag, I was sent an alert when it was checked in and everything arrived spick and span -...

Trusted Customer

Feefo Verified

Esher Surrey

8 years ago

What Trusted Customer said about AirPortr:

Everything went excellently. Will definitely use them again and would recommend them to friends and relations.

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AirPortr:

Service parfait de bout en bout!

Le ramassage de la valise était très professionnel J’ai été informé par SMS en temps réel de toutes les étapes Aucun problème Nous avons pu prendre le temps d’une expo et d’un agréable repas sans...

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AirPortr:

Was not a great experience

I was given a one hour window where I was told I had to be present in the Lobby with my luggage. After one hour past, I called and was told 15 minutes. The driver showed more than 30 minutes after...

Michelle

AirPortr

8 years ago

Hi Victor, we're sincerely sorry for your poor experience and want to ensure you that this is below the service level we strive for. We have escalated this to our logistics and customer service teams.

We would like to show you how convenient and stress-free the AirPortr experience usually is, so would like to offer you a credit for the cost of your last booking if you choose to travel with us again. My colleague will be contact via email shortly.

Trusted Customer

Feefo Verified

8 years ago

Customer service is excellent and the driver is on time or early, and very polite.

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AirPortr:

Fantastic service. Makes travelling so much easier.

Loved this service

Trusted Customer

Feefo Verified

8 years ago

Excellent arrived as they said and checked everything in no issues

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo