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AirPortr Reviews

https://airportr.com/

Check-in your baggage from your doorstep, and have them delivered to your destination.

Service

ratings over the past year

Displaying all 6,182 reviews

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AirPortr:

Excellent service

Excellent service. Precise and accurate in every details. The next day I travelled to Gatwick without my suitcases and this really helped a lot. I had to cope with the usual train disruptions from...

Trusted Customer

Feefo Verified

8 years ago

Lost a suitcase cover and cannot get full assistance to retrieve it

Somehow the protective cover of my suitcase went missing and Airportr tells me to sort this loss directly with the airlines (which by the way is a partner airlines)? What is the point of this...

Joshua

AirPortr

8 years ago

I’m sorry your cover was lost by the airport/airline. When we handed the bags over to British Airways, the cover was intact, so unfortunately you do indeed have to pick this up with the airline as you would usually.

I hope this doesn’t put you off using us again.

Kind regards

Josh

Trusted Customer

Feefo Verified

London, UK

8 years ago

What Trusted Customer said about AirPortr:

Unprofessional service

During cases pick up, the driver badly handled the cases, throwing them into the van without properly stacking them, imposing them for damadge. Also, picking service did not seem professional,...

Joshua

AirPortr

8 years ago

Hi there,

I’m sorry to hear that the driver didn’t stack the bags, and will pass that comment onto our logistics managers. Do please contact us (hello@portr.com) if any of your bags were actually damaged.

I can’t see a note on the system about your pram, but am glad it was sorted out on the day.

We always aim to provide a 5 star service and am sorry you didn’t experience it this time.

Josh

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AirPortr:

Great service

Great service especially if you have more than one suitcase

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AirPortr:

An extremely professional efficient service

This is an excellent service from the initial booking to the collection of my suitcases from my destination point I received first class professional service at every point along the way. I would...

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AirPortr:

Very efficient and reliable service as a first time customer

Trusted Customer

Feefo Verified

Vancouver

8 years ago

What Trusted Customer said about AirPortr:

Brilliant! Love it!

Fantastic service, helpful and friendly - actually much more pleasant than dealing with check-in counter staff.

Trusted Customer

Feefo Verified

Barbados

8 years ago

What Trusted Customer said about AirPortr:

A great new service

They were timely, efficient, friendly and cost effective

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AirPortr:

Easy to arrange, easy to use, efficient and reliable!

First class!

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AirPortr:

Great service, great price!

Great service and very reasonably priced. Would recommend to anyone. They message before arrival to let you know the driver is near and you can track their location in real time to your door.

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