AirPortr Reviews
Check-in your baggage from your doorstep, and have them delivered to your destination.
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Check-in your baggage from your doorstep, and have them delivered to your destination.
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We’re sorry for not handling this to the high level of service we expect of ourselves, particularly in what I can imagine can only be a very stressful situation when your bags don’t turn up the other end.
While our agents’ response is technically correct that once we hand the bags over to easyJet it becomes their responsibility, I will pick up with the teams you spoke to so we can handle it better in the future and point you in the right direction in a more helpful manner. We should have been there to help you.
I’m glad to see easyJet have forwarded your bags, and hope you had a good trip despite the delay.
Kind regards
Josh