How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AirPortr Reviews

https://airportr.com/

Check-in your baggage from your doorstep, and have them delivered to your destination.

Service

ratings over the past year

Displaying all 6,182 reviews

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AirPortr:

All according to plan!

Trusted Customer

Feefo Verified

London

7 years ago

What Trusted Customer said about AirPortr:

Prompt eficent friendly polite

Brilliant easy to use service

Trusted Customer

Feefo Verified

7 years ago

We have used the service before and it has always been excellent and this was the same, they arrived to pick the bags up on time and were very efficient, would use them agsin

Trusted Customer

Feefo Verified

7 years ago

Requirement for both passengers to be present

I would have given them 5 stars if it wasn't for the fact that they did NOT make it clear that both passengers have to be present in order for them to pick up the luggage. The driver refused to...

Joshua

AirPortr

7 years ago

Hello, we're sorry you weren’t happy with the service and that the bag check-in policies were not clear enough.

Our web page and service emails do say in a few different places that we need to see all passengers with their passports and boarding passes to check-in the bags, which is the same policy your airline has.

But - we’re always looking to improve so will take on board your feedback and make it clearer.

Thank you for your feedback!
Josh, AirPortr

Trusted Customer

7 years ago

Hi Josh, I appreciate your response and I think making sure that the reminder emails make that point clear will help a lot of people. Because of your response, I have changed my rating to 3 stars and I look forward to seeing this issue properly addressed when I next book (which I will).

Trusted Customer

Feefo Verified

7 years ago

Amazing service

This was the first time I tried their service. Everything was on time and I felt my luggage was safe the whole time since I could track it. The luxury of travelling with bags to check in!

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AirPortr:

Great service

Arrived on time, helpful and courteous driver.

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AirPortr:

Cannot recommend more!

Excellent as always, timely and efficient service

Trusted Customer

Feefo Verified

London/Nice

7 years ago

What Trusted Customer said about AirPortr:

Trouble free, very efficient, easy easy..as it should be ...a good service but how do I get my suitcase back from Nice ??? I have bad shoulder and cannot lift the suitcase

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AirPortr:

Excellent

I have used AirPortr several times and every time things have gone smoothly. I can highly recommend them. Always very professional and service oriented.

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AirPortr:

Yes I will use them again and again.Excellent service.

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo