They arranged for a handyman to come within a week or so to assemble the chairs correctly
Tara
Plumbs
10 months ago
Thank you for taking the time to provide us with your feedback. We're really sorry to hear that you have been disappointed with the service. We will pass on your feedback to the relevant departments.
Product reviews
Tara
Plumbs
10 months ago
We're really sorry to hear that you have been unhappy with the overall service and the aftercare. Plumbs takes pride in the service we have to offer, and we can only apologise for the issues that you have experienced. Your first initial communication, with regards to the complaint was with the Accounts Team and unfortunately they are not technically trained n styles and make-ups. However, I can confirm that the Accounts Team, address this with the Customer Service Team, which is evidently clear that your complaint is ongoing and being handled by the relevant Team.
Without question these curtains are of an excellent quality and they look beautiful on my living room and I even bought a second pair for dining room.. one pair is plain grey and my second pair have...
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Tara
Plumbs
10 months ago
We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the quality products.
Product reviews
Tara
Plumbs
10 months ago
It's great to hear how delighted you are with the quality of your recently fitted curtains and service received.
Date of purchase: 15/07/2025
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Trusted Customer
Feefo Verified
10 months ago
Had to chase up collection of sofa for reupholstery on more than one occasion.
Product reviews
Tara
Plumbs
10 months ago
We appreciate you taking the time to provide us with your feedback, and we'd like to apologise for the delay that you encountered. It's great to hear how pleased you are with the quality.
Date of purchase: 19/03/2025
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MB
Mrs Beaumont
Feefo Verified
10 months ago
What Mrs Beaumont said about Plumbs:
efficient and professional
Tara
Plumbs
10 months ago
Thank you for taking the time to provide is with your feedback.
Product reviews
Tara
Plumbs
10 months ago
We appreciate you taking the time to provide us with your feedback. We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have received an efficient and professional service, which has resulted in an excellent result.
Everything completed by the consultant which included measuring and fitting was all to a very high standard. Consultant kept us informed at all times and appointments made were honoured in a timely...
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Tara
Plumbs
10 months ago
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the overall service and quality products.
Product reviews
Tara
Plumbs
10 months ago
It's great to hear how pleased you are with the overall process and that your journey has been an enjoyable one, meeting your expectations.
Thank you for taking to provide us with your feedback. We're really pleased to hear that you have been delighted with the overall service and would like to get a better understanding of your dissatisfaction with the products.
Product reviews
Tara
Plumbs
10 months ago
Should you wish to discuss to recent goods received, please contact our Team on 01772 838363.
In my own home measuring them afterwards fitted and pressed amazing
Tara
Plumbs
10 months ago
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been pleased with the overall service and fitting.
Product reviews
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Tara
Plumbs
10 months ago
We really appreciate you taking the time to provide us with your feedback. It's great to hear how pleased you are with your recently fitted covers.
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the overall service and quality products.
Product reviews
Tara
Plumbs
11 months ago
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the overall service and quality products.
Date of purchase: 30/07/2025
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JI
Jimmy
Feefo Verified
Haddington
11 months ago
What Jimmy said about Plumbs:
Good personally, but confirmation and exact description could be improved
Tara
Plumbs
11 months ago
Thank you for taking the time to provide us with your feedback. We're pleased to hear that you feel that the service has been personally good. You're feedback is important to us, and will be passed onto the relevant departments.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.