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Plumbs Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 6,674 reviews

Trusted Customer

Feefo Verified

7 months ago

New curtains and furnture covers

Profesional and well informed to our requirements salesman gave us optoins to types and colours of fabrics available.

Tara

Plumbs

7 months ago

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received a professional and informative experience.

Product reviews

Date of purchase: 18/09/2025

Trusted Customer

Feefo Verified

7 months ago

Smart new covers. Exactly what I wanted

Excellent service and attention from Ricky.

Tara

Plumbs

7 months ago

We appreciate you taking the time to provide us with your feedback. It's great to hear that you have received excellent service and great attention to detail, from your Sales Representative.

Product reviews

Date of purchase: 20/08/2025

Trusted Customer

Feefo Verified

7 months ago

Bad Service

Bad, bad, bad. An apology would possibly have helped, but I'm still waiting.

Tara

Plumbs

7 months ago

Thank you for your feedback. Your feedback is very important to us and we’re sorry to hear that you have been disappointed with the service. I will pass on your review to our Customer Service Team, for this to be looked into.

Product reviews

Date of purchase: 19/05/2025

Trusted Customer

Feefo Verified

8 months ago

Excellent

Tara

Plumbs

7 months ago

We appreciate you taking the time to provide us with your feedback. We’re really pleased to hear that you have rated our service and products excellent.

Product reviews

Date of purchase: 23/09/2025

Trusted Customer

Feefo Verified

8 months ago

all good thanks

very goodl loose chair covers

Tara

Plumbs

7 months ago

We’re pleased to receive your feedback to hear how delighted you are with the quality products.

Product reviews

Date of purchase: 29/10/2025

Trusted Customer

Feefo Verified

8 months ago

Rep very helpful and patience whilst we were deciding on material and pattern. took great care puting up finished product*

Tara

Plumbs

7 months ago

Thank you for taking the time to provide us with your feedback. It’s great to hear that you have been pleased with the overall service and journey.

Product reviews

Date of purchase: 09/10/2025

Trusted Customer

Feefo Verified

8 months ago

Very pleased with loose covers

Excellent service, all very professional. Whole process very easy.

Tara

Plumbs

8 months ago

We appreciate you taking the time to provide us with your feedback and it's great to hear that you have been delighted with the professional service, which has met your expectations.

Product reviews

Date of purchase: 04/11/2025

Trusted Customer

Feefo Verified

8 months ago

Good workmanship on both orders, but first order could have been quicker

Have already stated, however the delivery for the new covers on first order took quite long and had to chase! The second order for the recovering of the chair was much quicker, although the same...

Tara

Plumbs

8 months ago

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the workmanship and apologise for the lack of service received, this will be passed onto the Head of Customer Service, to see how we can improve our service that we pride ourselves in.

Product reviews

Date of purchase: 15/09/2025

Trusted Customer

Feefo Verified

8 months ago

Not impressed

See previous review. Fitter appointed, arrived late, never advised me and eventually turned up with no explanation. an update along the way might have helped.

Tara

Plumbs

8 months ago

We appreciate your feedback and we can only apologise that you have been unhappy with the service received. Your feedback is important to us and will be passed onto the Teams, involved with the production of your order.

Product reviews

Tara

Plumbs

8 months ago

Thank you for taking the time to provide us with your feedback. We're really sorry to hear that you have not had an enjoyable experience with the company and would like to apologise for the lack of communication. Your feedback is important to us and if you'd like to discuss this in further detail with us, please contact our Window Servicing Team on 01772 838363.

Tara

Plumbs

8 months ago

Date of purchase: 21/10/2025

Trusted Customer

Feefo Verified

8 months ago

Excellent

Already done

Tara

Plumbs

8 months ago

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the overall service.

Product reviews

Date of purchase: 17/10/2025

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Plumbs Reviews

Loose CoversMore reviews of this product (4,189)View product websitePurchased curtains with new rails and furniture covers. Curtains made to measure and new curtain rails hung by Plumbs fitter very professional and clean. Covers delivered and fitted with care of the...Read more

Loose CoversMore reviews of this product (4,189)View product websiteJust what I wanted at a reasonable price. Washable - a must for heavy use.

ReupholsteryMore reviews of this product (979)View product websitePlumbs are well aware of the poor service we received earlier this year. They could have made it just a little bit less bad by saying sorry, but I am still waiting.

Loose CoversMore reviews of this product (4,189)View product websiteI was very pleased with the covers. The customer service was excellent.

Loose CoversMore reviews of this product (4,189)View product websiteloose covers very good. thankyou

CurtainsMore reviews of this product (433)View product websiteLovely pattern and material. Very good service.

Loose CoversMore reviews of this product (4,189)View product websiteVery pleased with loose cover for a very old chesterfield style sofa. Wasn’t sure they would be able to cover it but result is very impressive and neatly fitting. Has given my sofa a new lease of...Read more

Prestige - reupholsteryMore reviews of this product (155)View product websiteI was extremely pleased with the re-upholstery of my chair. It was delivered back in reasonable time, and as I had family visiting and needed the chair, on request the chair was delivered in time. I...Read more

CurtainsMore reviews of this product (433)View product websiteDisappointed with quality of fabric unfortunately. Whilst well made and hung well, I removed them from what was the chosen room and stuck them up in the spare room. So thin and cheap looking, even...Read more

Loose CoversMore reviews of this product (4,189)View product websiteQuick response and my order efficient carried out and covers fitted neatly and quickly.

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