How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Pitchup.com Reviews | Customer Service Reviews for https://www.feefo.com/reviews/pitchup-com | Feefo

Displaying all 142,095 reviews

Trusted Customer

11 years ago

Date of purchase: 08/05/2014

Kelham hall is a stunning building and grounds. The man who booked us in ,…

Kelham hall is a stunning building and grounds. The man who booked us in , was extremely helpful and welcoming throughout our stay. Toilets and showers were clean and the showers were hot. We are...

Read all

See full customer review

Trusted Customer

11 years ago

Date of purchase: 08/05/2014

easy straight forward no probs at all good service

See full customer review

Trusted Customer

11 years ago

Date of purchase: 07/05/2014

Could do with being able to book more sites online and show individual dates that…

Could do with being able to book more sites online and show individual dates that are not possible similar to Caravan club booing system.

Pitchup.com

11 years ago

Thank you for suggesting how we can improve our website. We currently show individual dates that are not possible to make bookings for on a campsite or holiday park’s listing page and our team are working hard to add even more bookable listings to Pitchup.com. Thank you for your feedback. Pitchup.com

See full customer review

Trusted Customer

11 years ago

Date of purchase: 06/05/2014

Very easy site to use and look around ...... the only thing that could be…

Very easy site to use and look around ...... the only thing that could be made easier is if you block out the dates that are not available on the calander BEFORE you select your dates and then get...

Read all

Pitchup.com

11 years ago

Thank you for your feedback, we are delighted to hear that you found Pitchup.com a good site to use for booking your camping holiday. Thank you for suggesting how we can make searching for and booking a campsite or holiday park easier for customers; we are always looking for ways to improve our website. If you would like to email enquiries@pitchup.com with more details about the calendar issue you have raised, please feel free to do so. We are very glad to hear that you will use Pitchup.com again. Pitchup.com

See full customer review

Trusted Customer

11 years ago

Date of purchase: 08/05/2014

Weather bad so no real assessment of area/site. Owner very helpful towing in and out.…

Weather bad so no real assessment of area/site. Owner very helpful towing in and out. Site saturated. Hot showers and all clean and well maintained. Back when weather improves.

See full customer review

Trusted Customer

11 years ago

Date of purchase: 08/05/2014

Plenty of information to enable me to make the correct booking and everything handled quickly…

Plenty of information to enable me to make the correct booking and everything handled quickly and efficiently.

See full customer review

Trusted Customer

11 years ago

Date of purchase: 08/05/2014

Quick and easy to use saved us a lot of time looking at every site…

Quick and easy to use saved us a lot of time looking at every site to check for availability .

See full customer review

Trusted Customer

11 years ago

Date of purchase: 08/05/2014

Good website and prompt service.

See full customer review

Trusted Customer

11 years ago

Date of purchase: 06/05/2014

I found the site easy to navigate and very informative

See full customer review

Trusted Customer

11 years ago

Date of purchase: 01/05/2014

Site as described, and booking went through OK

See full customer review

Not received a review invite?

About Pitchup.com

Book more than 5,300 campsites, glampsites and holiday parks on Pitchup.com. We feature a wealth of outdoor holidays from caravans and lodges to tent pitches and wigwams in 67 countries in Europe, the Americas, Australia and Africa. Based in London, Pitchup.com was founded in 2009 and is regularly featured in the national press. Awards include FT 1000, 1,000 fastest-growing companies in Europe 2018, Deloitte UK Technology Fast 50 2016, 'Places to Stay - Budget' category at the Independent Travel Awards 2015, Best Travel Mobile Strategy / Campaign at the MOMAs 2014, Best UK Travel Site at the British Travel Press Awards 2011 and the Red Bull 'Future 50'.

Read all

Zeeta House, 200 Upper Richmond Road, London, Greater London, SW15 2SH, United Kingdom