Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Date of purchase: 19/09/2026
0
Share
Trusted Customer
Feefo Verified
20 days ago
Excellent
Jess
Pet Drugs Online
19 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
difficult to get an order put through at times when it involves prescriptions as they say they haven't received them via downloads even when they've been sent this delays receipt of medications also...
Read more
Jess
Pet Drugs Online
19 days ago
Good Afternoon,
Thank you for your feedback.
I have looked into your account to investigate your feedback and can see that the majority of your orders have left us within four days from ordering; this has been dependant on when we received your prescriptions to be approved. I also did not see any information regarding your prescription being unable to be downloaded on your account.
I’d really like to help resolve this for you but unfortunately, I'm not able to investigate this further from the information provided.
If you'd like to discuss this further, please get in touch with us directly at reviews@petdrugsonline.co.uk please include your order number so we can help as quickly as possible.
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Excellent Service. Fast efficient and great value .
Jess
Pet Drugs Online
19 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Both the ordering and delivery services were seamless and easy to follow.
Jess
Pet Drugs Online
19 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Product reviews
Date of purchase: 19/09/2026
0
Share
Trusted Customer
Feefo Verified
20 days ago
Very good service indeed
Jess
Pet Drugs Online
19 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Good morning,
Thank you for taking the time to speak with me today and for sharing your feedback. I really appreciate you taking the time to discuss your experience with me, and I hope that your future orders provide you with a much more positive experience.
If you need any further assistance from our team, please don’t hesitate to get in touch. We’ll be more than happy to help.
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
We have changed our subscription several times while we try to calculate our needs. Pet Drugs Online's system adjusts with no difficulties. Communication is excellent and delivery by DPD is wonderful...
Read more
Jess
Pet Drugs Online
19 days ago
Hi
Thank you for your brilliant feedback.
We really appreciate you recommending us.
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Well packaged prescription drugs ordered from Pet Drugs Online which was as prescribed and delivered speedily. My greyhound continues to be medicated seamlessly for her arthritis. I consider this...
Read more
Jess
Pet Drugs Online
19 days ago
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Reliable! Great service. Will continue to use them. 🥇
Jess
Pet Drugs Online
19 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.