I was delighted that the parcel which was sent for my son’s Christmas present in New Zealand arrived in just fifteen days and with no issues. I will definitely use this service again.
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EL
Elliot
Feefo Verified
GBR
6 months ago
What Elliot said about Parcelhero:
Shambolic. I should have read their Google reviews first.
Absolutely awful.
4 scheduled collections over 4 days but nobody came or called to say they weren't coming. You then have to rebook it yourself or nobody will contact you or automate a reschedule...
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Trusted Customer
Feefo Verified
6 months ago
Parcels arrived early. I will use parcel hero regularly as it is half the price of RoyalMail and no discernible difference in service.
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Trusted Customer
Feefo Verified
6 months ago
Good one
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Trusted Customer
Feefo Verified
6 months ago
Excellent service. Information given during journey, and parcels delivered as promised - in time for Christmas!
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ST
Stuart
Feefo Verified
GBR
6 months ago
What Stuart said about Parcelhero:
Excellent service
Good value for money; website was easy to navigate and complete required documentation; delivery was very speedy, especially as it was the pre-Christmas period.
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Trusted Customer
Feefo Verified
6 months ago
2
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Trusted Customer
Feefo Verified
7 months ago
Got emails stating postage incomplete when it had been paid for
Ended paying twice for a parcel costing a total of £196
2
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AP
Andrew Pedder
Feefo Verified
GBR
7 months ago
What Andrew Pedder said about Parcelhero:
Boom direct, useless support
We booked an urgent international delivery. Two booked FedEx collections failed to turn up. We contacted ParcelHero customer support right after the second failed collection. We had no way to contact...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.