How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Parcelhero Reviews

https://www.parcelhero.com/

GOOD

Service

3.7

/5

5

4

3

2

1

52

8

6

4

22

92

ratings over the past year

Displaying all 18,815 reviews

Trusted Customer

Feefo Verified

3 years ago

I was very pleased with the delivery process, and even though it was quite expensive, the parcel delivery went very well.

1

JC

John clarke

Feefo Verified

3 years ago

What John clarke said about Parcelhero:

Would have had 5stars if they had picked up parcel on day stated

Would use again, but failed to pick up ondeclared day

1

KB

Katarzyna Beauvironnois

Feefo Verified

3 years ago

What Katarzyna Beauvironnois said about Parcelhero:

Super fast delivery

Brilliant and fast service

1

Trusted Customer

Feefo Verified

3 years ago

Easy to book

Easy and competitive, but delivered late.

0

Trusted Customer

Feefo Verified

3 years ago

Good service

Very good service, parcel collected on time and delivered on time.

0

Trusted Customer

Feefo Verified

3 years ago

Amazing service.

Amazing service from collection to delivery. Super fast, easy tracking, and safe delivery. 7days from collection in South Gloucestershire UK, to delivery to Christchurch NZ via Auckland. . Will...

0

Trusted Customer

Feefo Verified

4 years ago

Very good service

0

LW

Lisa Watson

Feefo Verified

Brighton

4 years ago

What Lisa Watson said about Parcelhero:

Easy to use

Was easy to send. Only downside didn't know had to pay customs collect Monday was in Canada by Thursday . 10kg for £76

0

JV

Julie Vinter

Feefo Verified

4 years ago

What Julie Vinter said about Parcelhero:

This service needs to be safe and reliable, that simple.

It was simple to arrange, the parcel was collected and delivered without any issues.

0

Trusted Customer

Feefo Verified

4 years ago

Van not big enough to collect package.

Despite giving the measurements of my package & being reassured that they always send the right sized van. My package was unable to be collected because there was no room in the van.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo