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Parcelhero Reviews

https://www.parcelhero.com/

GOOD

Service

3.7

/5

5

4

3

2

1

52

8

6

4

22

92

ratings over the past year

Displaying all 18,815 reviews

Trusted Customer

Feefo Verified

3 years ago

Bad Customer Service

I have used Parcel Hero for a few years now. But this time I wanted to make contact with them but there was NO TELEPHONE number to make contact. This is very bad and not commensurate with good...

2

SH

Shahin Abbas Haji

Feefo Verified

DUNDEE

3 years ago

What Shahin Abbas Haji said about Parcelhero:

My parcel hasn't arrived

Tha parcel has not arrived to the address I sent it but has been sent to other place.

3

DR

DAVID RELF

Feefo Verified

3 years ago

What DAVID RELF said about Parcelhero:

Parcel to Italy

Long delay in getting delivery labels for parcel , courier arrived 10 mins after getting them through !! , not good

0

EN

Elaine Nwajei

Feefo Verified

Bodmin, Cornwall

3 years ago

What Elaine Nwajei said about Parcelhero:

Complete nightmare (and an expensive nightmare, too)

Confusing. Nightmare. Problem with printing labels. Problem with customs. The documents sent to me said sale of goods. The advisor insisted it had to be done that way even if a gift. I wrote all over...

4

ID

ISMAIL DHAN

Feefo Verified

3 years ago

What ISMAIL DHAN said about Parcelhero:

SHOCKING!!!

Unbelievably poor service from parcelhero. Lost one parcel and didnt even bother collecting the second. Booked a no printer option and the driver turns up with no labels and takes the parcel and now...

3

MA

Mr Abdeslam Adair

Feefo Verified

3 years ago

What Mr Abdeslam Adair said about Parcelhero:

Very cheap and reliable

0

Trusted Customer

Feefo Verified

3 years ago

Biggest Fraud- Asked to pay Heavy Customs Charges at destination

I am trying to reach out but there is no customer care number. Worst agency and worst experience. I want to be contacted by them asap. I booked my parcel through ParcelHero and it has reached India...

3

DK

Dachi Khutsishvili

Feefo Verified

Edinburgh

3 years ago

What Dachi Khutsishvili said about Parcelhero:

I am very happy with the provided service

They pick up the parcel on time and got delivered in Georgia earlier than I expected

0

Trusted Customer

Feefo Verified

3 years ago

Only giving one star because I can't give zero. Probably the worst service I have ever encountered from any company anywhere.

5

Trusted Customer

Feefo Verified

3 years ago

Could be better

The tracking number provided was only for the distribution centre. Had to email customer services to find the package

2

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