Unfortunately you delivered the package to the wrong address (delivered to number 11 and not number 35 as requested).
Otherwise a good experience
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Trusted Customer
Feefo Verified
3 years ago
Recommended
All good. Parcel arrived a time in good condition
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Trusted Customer
Feefo Verified
3 years ago
Overcharging and poor customer service
Poor performance. Told I owed money for overweight package (it was not) but I paid the surcharge but then 2-days later received yet another surcharge seemingly for the same thing - overweight...
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7
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Trusted Customer
Feefo Verified
3 years ago
Reliable parcel delivery
Yes. Parcel picked up by friendly courier and arrived at destination when it said it would. Would have been good to have a phone call telling you time of arrival of courier so you don’t waste a...
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0
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Trusted Customer
Feefo Verified
3 years ago
Quick, easy and excellent service
Excellent service and reasonable pricing. I used ParvelHero and DHL to ship some belongings to my family overseas and I'm pleased with the speedy delivery and smooth process. Will use again
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JL
Jacobo Bentata Levy
Feefo Verified
London
3 years ago
What Jacobo Bentata Levy said about Parcelhero:
Careful with the Customs docs (SAD)
Despite their system to build it electronically, ParcelHero made several mistakes on the Single Administrative Document (SAD) needed for the customs. After 5 iterations they managed to fix it, but...
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IP
Ibrahim Patel
Feefo Verified
3 years ago
What Ibrahim Patel said about Parcelhero:
fantastic service from collection till delivery kept me informed byHenry
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.