They failed to deliver my parcel, and then would only refund me the delivery cost and not compensate me for the contents. Customer service was appalling, rude, disrespectful and basically uncaring.
1
Share
NB
Nicholas Brazel
Feefo Verified
2 years ago
What Nicholas Brazel said about Parcelhero:
Avoid!
Terrible experience. First the label failed to generate and the support is not open at the weekend. Then finally got the label and went to the shop to drop off and they wouldn't accept the parcel!
0
Share
OV
Ovais
Feefo Verified
Leicester
2 years ago
What Ovais said about Parcelhero:
Absolutely fantastic service
Documents delivered from UK to India in only 5 days. Costs less then Royal mail and much more efficient. Keeps you updated on every step. Highly Recommended.
0
Share
PK
Pranoti Khatakale
Feefo Verified
2 years ago
What Pranoti Khatakale said about Parcelhero:
I have rebooked thrice for collection of my parcel still no one came! Again I rebooked I don’t someone will come or not
1
Share
DA
Dale
Feefo Verified
2 years ago
What Dale said about Parcelhero:
Avoid at all costs
The worst 'customer service' you can possibly find. You can't speak to anyone as they don't have phones apparently... so everything is done via an online chat followed up (eventually) by emails that...
Read more
1
Share
Trusted Customer
Feefo Verified
2 years ago
Good service
Brilliant service. Easy and fast. Will use again and recommend to anyone.
0
Share
QL
Qi Synergenics Ltd
Feefo Verified
2 years ago
What Qi Synergenics Ltd said about Parcelhero:
Wonderful service
0
Share
Trusted Customer
Feefo Verified
2 years ago
Collection & delivery
Quick efficient & cheaper then others,would deffinately recommend to others.
0
Share
SJ
Shaun Jones
Feefo Verified
2 years ago
What Shaun Jones said about Parcelhero:
Awful
**** show from start to finish, don't use.
3
Share
PW
Paul Williams
Feefo Verified
2 years ago
What Paul Williams said about Parcelhero:
Local shops listed didn’t take the parcel so had to cancel and book a pick up and the parcel never got collected. Had to cancel again and use someone else’s service
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.