How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Parcelhero Reviews

https://www.parcelhero.com/

GOOD

Service

3.7

/5

5

4

3

2

1

55

10

6

4

22

97

ratings over the past year

Displaying all 18,815 reviews

Trusted Customer

Feefo Verified

1 year ago

Extremely disappointed

Extremely disappointed! Paid extra money to insured the parcel and got to destination the same as I shipped it and all damaged. The person who got the parcel was asked to pay and extra £ 36 to have...

0

LM

Lucy Mukasa

Feefo Verified

1 year ago

What Lucy Mukasa said about Parcelhero:

Good

0

Trusted Customer

Feefo Verified

1 year ago

0

GD

Greg Dowell

Feefo Verified

Esprick

1 year ago

What Greg Dowell said about Parcelhero:

Poor Service

Terrible unacceptable experience. 47 days to receive my parcel

2

Trusted Customer

Feefo Verified

1 year ago

Best so far

Easily find the best value carrier Cost to NZ I chose was half the other costs However completing the process wasnt always logical

0

Trusted Customer

Feefo Verified

1 year ago

Brilliant Service thank you

0

Trusted Customer

Feefo Verified

1 year ago

Parcel delivered in good condition and within estimated timescale.

Parcel delivered to China in good condition and within estimated timescale.

0

LM

Leona McAlister

Feefo Verified

Isle of Bute

1 year ago

What Leona McAlister said about Parcelhero:

Excellent

0

Trusted Customer

Feefo Verified

1 year ago

Excellent service

Brilliant experience. Not the easiest website but I came back again due to the excellent service throughout my second overseas delivery.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo