Excellent service but disappointed with lack of insurance for artwork. All my work is framed and glazed and there is no cover however safely it is packed.
Alex
Parcelhero
10 years ago
Hello David, thank you for leaving a review for ParcelHero. Artwork is termed under fragile items even if it is packed safely it could be still at risk. This is why it's not covered under our insurance. I am very sorry for the inconvenience this causes you but I hope you continue to use us for your delivery needs. Kind regards, Alex
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Trusted Customer
10 years ago
What Trusted Customer said about Parcelhero:
Great service, same day collection and next day delivery!
Excellent
Alex
Parcelhero
10 years ago
Hello Laura, thank you for using Parcel Hero. Glad you are happy with our service. Kind regards, Alex
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Trusted Customer
10 years ago
What Trusted Customer said about Parcelhero:
In my opinion ParcelHero is the Fastest & Cheapest parcel service in the UK. An Excellent all round service.
Alex
Parcelhero
10 years ago
Hello Brian, thank you very much for your feedback. We are delighted to know our customers are happy with our domestic delivery service. Kind regards, Alex
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Trusted Customer
10 years ago
What Trusted Customer said about Parcelhero:
Excellent prices for economy delivery.
UPS courier used & next day delivery is the norm.
No issues so far, appear quick & efficient.
Alex
Parcelhero
10 years ago
Hello Peter, thank you very much for your feedback. ParcelHero are very happy that we exceeded expectations. Best regards, Alex
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Trusted Customer
10 years ago
What Trusted Customer said about Parcelhero:
great service, fast delivery with accurate tracking info
Alex
Parcelhero
10 years ago
Hello Erin, thank you very much for choosing ParcelHero, we really do appreciate your custom and glad you find our tracking system useful. Best regards, Alex.
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Trusted Customer
10 years ago
What Trusted Customer said about Parcelhero:
Amazing!
Brilliant from start to finish. Parcel was collected at 4pm from Oxford and delivered to Florida 23hrs later.
Alex
Parcelhero
10 years ago
Hello Martin, thank you very much for your review. Glad ParcelHero can provide you with such an efficient service for your international shipments. Kind regards, Alex
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Trusted Customer
10 years ago
VERY GOOD
Alex
Parcelhero
10 years ago
Hello, thank you for using Parcel Hero. Glad you are happy with our service. Kind regards, Alex
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Trusted Customer
10 years ago
Excellent Service!
I have used Parcel Hero a couple of times to send things to Ireland. Cannot fault the service at all, Everything arrived safe, sound and on time, and when there was a problem, customer services...
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Alex
Parcelhero
10 years ago
H, thank you very much for your review. Glad ParcelHero can be of service for your Ireland shipments. I will pass on your comments to our CS as they will be very happy to know they have been helpful to you. Kind regards, Alex
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Trusted Customer
10 years ago
What Trusted Customer said about Parcelhero:
Very good service for large item
I wanted to send a large parcel and ParcelHero provided the best quote, easiest ordering process, and quickest service through UPS
Alex
Parcelhero
10 years ago
Hello Richard, thank you very much for your review. Glad your happy with the ParcelHero service. Kind regards, Alex
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Trusted Customer
10 years ago
What Trusted Customer said about Parcelhero:
OK
I would advise all customers to avoid using DPD couriers via Parcel Hero,because they are extremely unreliable.If you look at the DPD Facebook page you will see endless complaints.
Alex
Parcelhero
10 years ago
Hello Dave, thank you for your feedback. We will look into this as we want to insure we provide you with the most reliable service. Kind regards, Alex
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Trusted Customer
10 years ago
Hi Alex, DPD turned up to collect the parcel on MON.7th.Dec., despite me cancelling on Dec.2nd and a refund issued.Can you believe this ? Dave Davis.P.S. I think you mean ENSURE not INSURE.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.