How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Parcelhero Reviews

Displaying all 18,813 reviews

Trusted Customer

10 years ago

What Trusted Customer said about Parcelhero:

excellent friendly and first class service.

Fast and very efficient service. Highly recommended to family and friends.

Alex

Parcelhero

10 years ago

Hello Pauline, glad you are happy with our service and recommending us to your family and friends. We really do appreciate it. Kind regards, Alex

Trusted Customer

10 years ago

Came across ParcelHero by chance. To be honest I had not heard of them. I was worried spending money to return something and would it get there. I saw things I recognised like DPD etc. to that put my...

Alex

Parcelhero

10 years ago

Hi, thank you very much for your great review. Really glad you are happy with our service, thank you for your custom and trusting in us. We look forward to welcoming you back soon. Kind regards, Alex

Trusted Customer

10 years ago

What Trusted Customer said about Parcelhero:

Utter disbelief

Small parcel UK to USA I was a bit concerned with all the labels that needed to be printed and I was VERY sceptical about their predicted delivery date but OMG it arrived, in Texas, the NEXT day, and...

Alex

Parcelhero

10 years ago

Hello Lewis, really glad we were able to surpass your expectations and your parcel was delivered to Texas the next day. Thank you for recommending us, we look forward to welcoming you back soon. Kind regards, Alex

Trusted Customer

10 years ago

Parcel to USA

Very professional and speedy service

Alex

Parcelhero

10 years ago

Hi, thank you for your review. Glad you are happy with our speedy service. Kind regards, Alex

Trusted Customer

10 years ago

What Trusted Customer said about Parcelhero:

Brilliant service !!!

ParcelHero is very reliable. Even before Christmas all my parcels have been delivered in time, some even earlier than expected. The drivers are very friendly and efficient. I would recommend...

Alex

Parcelhero

10 years ago

Hello Chris, really glad you can rely on us for your delivery needs especially at Christmas time. Thank you for recommending us we really appreciate it. Kind regards, Alex

Trusted Customer

10 years ago

Efficient and prompt

Alex

Parcelhero

10 years ago

Hi, thank you for your review. Happy we can provide you with such a service. Kind regards, Alex

Trusted Customer

10 years ago

Excellent all round

Really good communication, great for eBay parcels

Alex

Parcelhero

10 years ago

Hi, thank you for your review. Glad you are happy with our service for your eBay parcels. Kind regards, Alex

Trusted Customer

10 years ago

Really like Parcehero very good Service !! Yes would recommend to company's and friend's in Business !!

Alex

Parcelhero

10 years ago

Hi, thank you very much for your review on ParcelHero and for recommending us we really appreciate it. Kind regards, Alex

Trusted Customer

10 years ago

What Trusted Customer said about Parcelhero:

Speedy Delivery/Super Service!

Excellent service! Easy to book & pay! Got picked up and delivered as stated. Great value for money! Will definitely use it again!

Alex

Parcelhero

10 years ago

Hi Linda, thank you for your custom. Glad you are happy with our service and prices. We look forward to welcoming you back soon. Kind regards, Alex

Trusted Customer

10 years ago

What Trusted Customer said about Parcelhero:

Christmas parcel to USA

Fab service, collected quickly (Monday pm) and delivered earlier than expected (Wednesday am) !! Really impressed. Online booking was easy for a technophobe like me, athough I printed off the...

Alex

Parcelhero

10 years ago

Dear Coral, thank you very much for your review. We are really glad to have been of assistance for your American delivery and help with making a happy Christmas. We look forward to welcoming you back soon. Kind regards, Alex

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo