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Parcelhero Reviews

https://www.parcelhero.com/

GOOD

Service

3.7

ratings over the past year

Displaying all 18,815 reviews

Trusted Customer

Feefo Verified

5 years ago

Dismissive & Negligent

Dismissive & negligent. Unable to fulfill services they offer. Sadly my item was damaged beyond repair while in transit with Parcelforce, booked via parcelhero, but PH have have dismissed my emails...

Trusted Customer

Feefo Verified

5 years ago

Very pleased

Very efficient and fast

Trusted Customer

Feefo Verified

5 years ago

Delivery ahead of schedule and great tracking to follow parcel

Great service, on time and easy to track progress of parcel on its way to Australia

Trusted Customer

Feefo Verified

5 years ago

Very easy, efficient and time saving service.

Easy drop off, easy to track, and arrived before due date. All the paperwork and customs forms taken care of by parcel hero. Took all the hassle out of posting to Australia .Have now used the service...

Katherine Gordon

Feefo Verified

Romford

5 years ago

What Katherine Gordon said about Parcelhero:

International package

It was delivered today, 3 days early, but as the website is not always updated, it is frustrating. It had been delivered to recipient's local Post Office, although tracking showed it as in next State.

Trusted Customer

Feefo Verified

5 years ago

Great Service

As super experience with this service. The tracking information was so comprehensive that I was able to follow the package through every stage of its journey from Scotland to Australia.

Trusted Customer

Feefo Verified

5 years ago

Got there, but a bit of a pain

The web pages for registering parcels was awkward to use, the description field would only accept about 20 characters. The parcel reference given on the receipt header only applied to the first...

Trusted Customer

Feefo Verified

5 years ago

Fast efficient service. Easy to arrange.

The process to arrange a collection was quick and easy to do online. The parcel arrived 2 days later as expected. The collection time between 8am and 6 pm is too long. Perhaps the courier driver...

Trusted Customer

Feefo Verified

5 years ago

I have use there platform many times, recently they send me discrepancies on my weights and send me additional charges. This is unprofessional and totally unacceptable, I’m using digital scale and...