How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Parcelhero Reviews

https://www.parcelhero.com/

GOOD

Service

3.7

/5

5

4

3

2

1

49

8

6

4

22

89

ratings over the past year

Displaying all 18,815 reviews

Trusted Customer

Feefo Verified

5 years ago

Very efficient and reliable and good value with great deal of choice

0

Trusted Customer

Feefo Verified

5 years ago

Wish they could do larger packages but my already large package arrive unscathed

0

Trusted Customer

Feefo Verified

5 years ago

Worst middle man for courier services keep away

Worst company I've ever dealt with. My package couldn't be delivered because the building where it was going to was closed due to Lockdown. Hidden charges for undelivered item being sent back to the...

3

Trusted Customer

Feefo Verified

5 years ago

Would definitely use again…

Easy website to use… Picked up parcel on time .. kept me informed of details.. and when it was delivered and signed for .

1

Trusted Customer

Feefo Verified

5 years ago

Great service, will recommend

The service was fantastic. I will definitely recommend to others. So easy to pick the best delivery service to suit my needs. Great selection of services too.

0

Trusted Customer

Feefo Verified

5 years ago

Excellent and Fast

Excellent service, very speedy. I was concerned about using them as they seemed too cheap but I'm. so glad I did! My one criticism is that there wasn't enough information on what to write on customs...

0

DS

Deborah Smethurst

Feefo Verified

5 years ago

What Deborah Smethurst said about Parcelhero:

Brilliant Service. Will Use Again and Again and Again

Brilliant service. Have used this company more than a few times for fast, document, small parcel and large package postage internationally. Good tracking and I love the fact that the items are...

0

RF

Robin Fisher

Feefo Verified

5 years ago

What Robin Fisher said about Parcelhero:

Do Not Use Scam!!!!!

Terrible, courrier never showed up now i got to pay another £9 just to arrange another delivery!!!!!!!!

4

Trusted Customer

Feefo Verified

5 years ago

Just worked as expected

great ! from start to finish, pick up as usual with my local courier

0

Trusted Customer

Feefo Verified

5 years ago

Yes, it was fine. Parcel arrived in a good amount of time and for a great price. The only haggle was the tracking. For some reason the location of the parcel was given one day in advance ie. it...

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo