How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Parcelhero Reviews

https://www.parcelhero.com/

GOOD

Service

3.7

/5

5

4

3

2

1

49

8

6

4

22

89

ratings over the past year

Displaying all 18,815 reviews

Trusted Customer

Feefo Verified

5 years ago

Easy to use service

Collected and delivered promptly

0

Trusted Customer

Feefo Verified

5 years ago

An excellent service very efficient from collection to delivery fast delive

Excellent efficient and fast service highly recommend and will definitely use again

0

MG

Mr Julian Osborne Groman

Feefo Verified

5 years ago

What Mr Julian Osborne Groman said about Parcelhero:

it was great, the sevice is so good thank you.

0

EL

Elina

Feefo Verified

5 years ago

What Elina said about Parcelhero:

Great service

Very quick delivery and accurate tracking

0

Trusted Customer

Feefo Verified

5 years ago

Next time I would like if the delivery driver at least attempted to knock on my door so that I was aware it had arrived, rather then placing parcels straight in my letter box has I have had issues...

0

MJ

Martin Jones

Feefo Verified

5 years ago

What Martin Jones said about Parcelhero:

Parcel arrived in a timely manner!

0

AA

Arooj Fatima Ahmad

Feefo Verified

5 years ago

What Arooj Fatima Ahmad said about Parcelhero:

Easy and simple

5 star service!

0

Trusted Customer

Feefo Verified

5 years ago

Booking was easy but was marked delivered when it was was not.

Booking was easy but tracking/delivery notification was v.bad. Was told item delivered but it wasn't.

1

Trusted Customer

Feefo Verified

5 years ago

Excellent

Excellent service very efficient and would recommend

0

Trusted Customer

Feefo Verified

5 years ago

nice easy service

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo