The experience was fairly straight forward and easy to do online, I chose to take the item to the post office rather than have it collected as it was easier for me to manage my time and cheaper to...
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Trusted Customer
Feefo Verified
4 years ago
Great service. All happened very smoothly. Thank you
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JK
Joseph Kocsis
Feefo Verified
Spain
4 years ago
What Joseph Kocsis said about Parcelhero:
The best experience I’ve ever had from a courier
They worked diligently in the collection and delivery.
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Trusted Customer
Feefo Verified
4 years ago
Received parcel on time. No Issues. Thank you
Excellent Service
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Trusted Customer
Feefo Verified
4 years ago
They just threw it in the hallway, rather than outside apt door
No call, no text, no email to indicate delivery had taken place
No online update (shown as out for delivery), and I had periodically...
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VE
Veronica Elliott
Feefo Verified
4 years ago
What Veronica Elliott said about Parcelhero:
disappointed
Customer service is the only part of this service I would rate. Excessive charge to change my order to include insurance. Did not deliver to address but left it at post office. No card left to say...
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Trusted Customer
Feefo Verified
4 years ago
Good service but be more transparent about customs charges post brexit
The service was good with regular updates from the actual carrier once the app was loaded. That said the price quoted was then supplemented with additional customs charges equivalent to 25% of the...
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Trusted Customer
Feefo Verified
4 years ago
Broke my stuff
Shocking. I had a record player and two speakers sent to me. Both are completely broken. Box has a major dent.
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TJ
THOMPSON JENNIFER
Feefo Verified
France
4 years ago
What THOMPSON JENNIFER said about Parcelhero:
Perfect Great price & arrived quickly with no problems. Will use again.
Well pleased better price than Boxtal Packlink etc. perfect will use again
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.