How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Parcelhero Reviews

https://www.parcelhero.com/

GOOD

Service

3.7

/5

5

4

3

2

1

50

8

6

4

22

90

ratings over the past year

Displaying all 18,815 reviews

Trusted Customer

Feefo Verified

4 years ago

Parcel to Australia

Excellent service. Delivered early as well Thank you. Will be using again (and again probably!!)

0

TS

Tony Smith

Feefo Verified

4 years ago

What Tony Smith said about Parcelhero:

Excellent service

0

Trusted Customer

Feefo Verified

4 years ago

Can’t recommend

Late collection. Unclear email communication. A total lack of accountability.

0

PA

Paul

Feefo Verified

Abergavenny

4 years ago

What Paul said about Parcelhero:

Fast, efficient and effortless!

Fast, efficient and effortless! I had no idea when I first used ParcelHero what it would be like. I will use them again for sure.

0

Trusted Customer

Feefo Verified

4 years ago

Your service is excellent, my delivery was done in time and also the notification that my parcel have arrived too was good.

0

Trusted Customer

Feefo Verified

4 years ago

5 stars

Great website, good value, item collected and received in time undamaged

0

CE

Chris Eaton

Feefo Verified

Stoke-on-Trent

4 years ago

What Chris Eaton said about Parcelhero:

A great, efficient service. Don't hide your surcharges.

I sent a small parcel to Sweden. I priced it up on the website and it quoted £25 (Parcelforce wanted £178), so I bought it. It said that the parcel would go via UPS. On making the purchase I was...

0

JH

John hebberd

Feefo Verified

4 years ago

What John hebberd said about Parcelhero:

Great service and easy to book, fast delivery

0

RC

Rickie Chambers

Feefo Verified

4 years ago

What Rickie Chambers said about Parcelhero:

Easy to use, no issues

No issues, everything was made simple from the word go - on both sides of the international delivery service. Would use again, definitely.

0

SR

Sharon Van Rensburg

Feefo Verified

4 years ago

What Sharon Van Rensburg said about Parcelhero:

Excellent Service

Best service I have received in a long time from pick up to delivery no hassles all made very easy. Thank you. I would highly recommend them and use the service again

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo