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Online Carpets Reviews

http://www.onlinecarpets.co.uk/

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

2,262

189

50

14

62

2,577

ratings over the past year

Displaying all 49,597 reviews

EP

Edward Pickin

Feefo Verified

GBR

10 days ago

What Edward Pickin said about Online Carpets:

Easy from start to finish

Easy to use website and order. Received confirmation email straight after placing the order. Was kept informed by email throughout. Very pleased with the service.

0

Trusted Customer

Feefo Verified

10 days ago

Good service.

0

Trusted Customer

Feefo Verified

10 days ago

Good

Good customer service

0

SO

Sheila Ovenden

Feefo Verified

10 days ago

What Sheila Ovenden said about Online Carpets:

Very Happy with purchase

Arrived as arranged and easy to contact knowledgeable about their ptoducts

0

KA

Karen

Feefo Verified

10 days ago

What Karen said about Online Carpets:

Good products and fast delivery

Fast delivery

0

GF

Glen Foster

Feefo Verified

GBR

11 days ago

What Glen Foster said about Online Carpets:

Great product but delivery was lacking.

Flooring is excellent but had issues getting it delivered. First time missed with no coms and then nothing. The delivery company broke it and I had to contact online carpets a couple of times to...

0

Trusted Customer

Feefo Verified

11 days ago

Delivery is unreliable.

Customer Services

Online Carpets

8 days ago

Hello, Thank you for your feedback. We understand how frustrating delivery delays must have been and why you ultimately decided to cancel your order. Although the majority of our deliveries arrive within the expected timescales, unforeseen circumstances can occasionally cause delays. Our Customer Care Team was in direct contact with you following the escalation of your case, and a full refund was processed when you chose to cancel. We’re sorry we didn’t meet your expectations on this occasion and appreciate you taking the time to share your experience. Kind Regards Suzanne Online Carpets

0

Trusted Customer

Feefo Verified

11 days ago