Good communication, never had issues ordering from them. Delivery services on time. Driver very communicative and helped my partner bring the carpet through the back door. Myself, my family and...
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Bhijan Sampang
Feefo Verified
3 months ago
What Bhijan Sampang said about Online Carpets:
Online Vnyl Purchase - Happy Customer
Very fast delivery, sample piece was delivered within 24 hrs i guess and the main delivery was kept in loop via postal tracking so managed to arrange my schedule.
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James
Feefo Verified
GBR
3 months ago
What James said about Online Carpets:
Online Carpets
Fantastic customer service. So helpful. Delivery was seamless and the driver went above and beyond.
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Trusted Customer
Feefo Verified
3 months ago
Satisfied
Good quality
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Trusted Customer
Feefo Verified
3 months ago
Efficient
the operatives I spoke to were always helpful and friendly
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KT
Karen Thomson
Feefo Verified
GBR
3 months ago
What Karen Thomson said about Online Carpets:
Absolutely perfect
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Mary-jane Jenkins
Feefo Verified
GBR
3 months ago
What Mary-jane Jenkins said about Online Carpets:
Great customer service
Absolutely outstanding
On a previous order that I did at 5 am
At 9 am I questioned wether I’d order the right pattern I hadn’t one quick phone call and it was all sorted
Amazing customer service...
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Viktor
Feefo Verified
3 months ago
What Viktor said about Online Carpets:
Poor excuses.
Customer Services
Online Carpets
3 months ago
Good afternoon,
Thank you for taking the time to leave a review following your recent order.
We are sorry to hear that your experience has not met your expectations.
We have been in contact regarding the concerns you raised and recently requested some additional information to help us fully investigate the matter. At this stage, we have not yet received a response.
A member of our Customer Care Team will be in touch with you shortly to reconnect and work towards a suitable resolution.
Kind regards,
Jenny
Online Carpets
Online Carpets is one of the UK's leading online flooring retailers, offering a fantastic range of quality carpets, vinyl flooring, laminate, LVT and more at amazing prices.
From cosy bedroom carpets to stylish flooring for every room, we make it easy to transform your home with our Lowest Price Guarantee, free samples and fast UK delivery.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Online Carpets is one of the UK's leading online flooring retailers, offering a fantastic range of quality carpets, vinyl flooring, laminate, LVT and more at amazing prices.
From cosy bedroom carpets to stylish flooring for every room, we make it easy to transform your home with our Lowest Price Guarantee, free samples and fast UK delivery.