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Online Carpets Reviews

http://www.onlinecarpets.co.uk/

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

2,265

190

50

14

62

2,581

ratings over the past year

Displaying all 49,601 reviews

Trusted Customer

Feefo Verified

17 days ago

Excellent

0

AB

Ann Burns

Feefo Verified

GBR

17 days ago

What Ann Burns said about Online Carpets:

Amazing

I was kept up to date with the progress of my order and was delivered on time as they had said

0

Trusted Customer

Feefo Verified

18 days ago

Quality

First class

0

DS

Debbie Sharpe

Feefo Verified

GBR

18 days ago

What Debbie Sharpe said about Online Carpets:

Won't be buying from here again

Terrible, was told to wait another week after my delivery for lost.

Customer Services

Online Carpets

16 days ago

Hello Debbie, Thank you for taking the time to share your feedback. We’re sorry for the disappointment and inconvenience caused by your delivery not arriving as expected. The majority of our deliveries are completed within the expected timescales, although unforeseen circumstances can occasionally cause delays. When you contacted us, we offered to arrange a replacement, but we understand that you chose to proceed with a refund instead. We appreciate that this was a frustrating experience and regret that we did not meet your expectations on this occasion. A member of our Customer Care team will be in touch shortly to learn about your experience. Kind Regards Suzanne Online Carpets

0

IE

Izzy Ejvet

Feefo Verified

GBR

18 days ago