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Next Reviews

https://www.next.co.uk

EXCELLENT

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.6

Product

4.4

150

203

ratings over the past year

Displaying all 923,169 reviews

Trusted Customer

Feefo Verified

1 year ago

Next is absolutely spot on with service . Having a store in Grimsby means it is so easy to click and collect and return if necessary. The staff are always very helpful. Returns are also processed...

Product reviews

Date of purchase: 01/10/2025

Aly

Feefo Verified

GBR

1 year ago

What Aly said about Next:

Dissapointed

Had to contact the team on 4 occasions regarding 1 item. Unfortunetly limited information & 2 wasted trips to store as I was wrongly advised item had arrived in store.. Then back to the store to...

Ujwal Mayavanshi

11 months ago

Thank you for taking the time to share your experience with us. I’m very sorry to hear about the difficulties you faced with your order. Having to contact our team multiple times, receiving limited information, and making wasted trips to the store due to incorrect updates is understandably frustrating. We also regret the inconvenience caused by the mismatch in delivery dates and the need to return part of your order. This is not the level of service we aim to provide, and I sincerely apologize for the disruption it caused. Your feedback is extremely valuable, and we’ll ensure it is passed on to the relevant teams so we can review our communication and stock processes to prevent this from happening again.

Date of purchase: 01/10/2025

Trusted Customer

Feefo Verified

1 year ago

Nice treat

Polite and friendly.

Product reviews

Date of purchase: 01/10/2025

Jane

Feefo Verified

GBR

1 year ago

What Jane said about Next:

Great friendly quick service

Great service as always from the next team no problems with returning items or collecting

Product reviews

Date of purchase: 01/10/2025

Trusted Customer

Feefo Verified

1 year ago

Excellent

Product reviews

Date of purchase: 01/10/2025

Joan

Feefo Verified

GBR

1 year ago

What Joan said about Next:

First class service

Product reviews

Date of purchase: 29/09/2025

Trusted Customer

Feefo Verified

1 year ago

Nice comfy slippers

Good

Product reviews

Date of purchase: 29/09/2025

Jodie

Feefo Verified

GBR

1 year ago

What Jodie said about Next:

Quick delivery as usual, love that you can pick a day .

Product reviews

Date of purchase: 27/09/2025

Trusted Customer

Feefo Verified

1 year ago

Product reviews

Date of purchase: 01/10/2025

Patricia

Feefo Verified

1 year ago

What Patricia said about Next:

Good service

I always receive excellent service Next

Product reviews

Date of purchase: 01/10/2025

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Grey Coatigan Bomber JacketMore reviews of this productView product websiteReally loved the style and colour of this jacket but it just didn't sit right on me at all. I am usually a size 8 and I got the extra small but shoulders and arms felt too big still. It was too roomy...Read more

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