How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

EXCELLENT

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.6

Product

4.4

166

222

ratings over the past year

Displaying all 923,169 reviews

Julie

Feefo Verified

USA

1 year ago

What Julie said about Next:

Super cute backpack. Very bad packaging choice, as firm leather bag arrived very crumpled

Great communication and quick shipping…but again, I was not impressed with the packaging choice…. To ship a nice leather backpack in a mailer envelope was not a good idea, as the leather was all...

Product reviews

Date of purchase: 01/10/2025

Trusted Customer

Feefo Verified

1 year ago

Great price and good quality

Just one word WONDERFUL

Date of purchase: 01/10/2025

Pat

Feefo Verified

GBR

1 year ago

What Pat said about Next:

Picked up in store on day requested

Product reviews

Date of purchase: 01/10/2025

Trusted Customer

Feefo Verified

1 year ago

Happy to shop Next .

Always first class especially collection and return at next shop hastle free and easy .

Product reviews

Date of purchase: 29/09/2025

Judith

Feefo Verified

GBR

1 year ago

What Judith said about Next:

Excellent, timely delivery, no problems

Product reviews

Date of purchase: 26/09/2025

Trusted Customer

Feefo Verified

1 year ago

Pumpkin sweatshirt with autumn floral leggings

Excellent service!

Product reviews

Date of purchase: 01/10/2025

Trusted Customer

Feefo Verified

1 year ago

Returned items promptly

Product reviews

Date of purchase: 26/09/2025

Agnes

Feefo Verified

GBR

1 year ago

What Agnes said about Next:

Next for small childrens trousers

Staff ordered the bigger sizes for me in store. Very helpfull in Berryden Aberdeen store. Collection easy.

Product reviews

Date of purchase: 30/09/2025

Jane

Feefo Verified

1 year ago

What Jane said about Next:

Pleased with purchase!

Always excellent!

Product reviews

Date of purchase: 01/10/2025

Trusted Customer

Feefo Verified

1 year ago

Ok but sizing issue

Wrong size of crocs. Not the first time. I think next need to look at the size comparison never have size issues when I order direct from croc.

Ujwal Mayavanshi

11 months ago

Thank you for sharing your feedback with us. I’m very sorry to hear that you received the wrong size of Crocs, and that this isn’t the first time you’ve experienced this issue. We understand how frustrating it must be, especially when you don’t encounter sizing problems when ordering directly from Crocs. Your comments about size comparison are very valuable, and we’ll ensure they are passed along to the relevant team so we can review and improve the accuracy of our sizing information online.

Product reviews

Date of purchase: 01/10/2025

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Conkca 'Kerrie' Leather BackpackMore reviews of this productView product websiteI love it.. though I wish it had been shipped in a box, as it was shipped in a mailer, and the leather was quite crushed and dented, which was disappointing for a brand new item. I suppose it might...Read more

Navy Blue Dachshund Long Sleeve PyjamasMore reviews of this productView product websiteBought this item for a friend for Christmas and she loves anything with dachshunds on them

Grey Sausage Dog Suede Mule SlippersMore reviews of this productView product websiteBought for a Christmas present to go with the pyjamas for a friend because she loves anything with dachshunds on them

Lipsy Burgundy Red Mini Tipped Cable Knitted Snaffle Belt DressMore reviews of this productView product websiteVery comfortable to wear true to size look great with ankle boots.

Joules Bronte Navy Stripe Funnel Neck Quarter Zip Cotton SweatshirtMore reviews of this productView product websiteIt’s warm and comfy and easy to wear, it’s a good fit

Joules Milbourne Blue & Cream Safari Cotton Blend HoodieMore reviews of this productView product websiteWarm comfy and easy to wear

Orange Halloween Pumpkin Sweatshirt & Leggings Set (3mths-7yrs)More reviews of this productView product websiteAbsolutely perfect for my granddaughters **

Speedo Black Speedo Womens Hyper Boom Allover Medalist SwimsuitMore reviews of this productView product websiteOnly worn once but was comfortable

New Charcoal Grey Slim Fit Cargo Rich Joggers (3-16yrs)More reviews of this productView product websiteLovely fit. No fluffy fleece suitable for skin excema child. Wash well and dry quickly. Grandson loves them

Black Slim Fit Cargo Rich Joggers (3-16yrs)More reviews of this productView product websiteSame as navy great fit material soft no fluff to annoy skin for excema child. Wash well good fit

Khaki Green Slim Fit Cargo Rich Joggers (3-16yrs)More reviews of this productView product websiteGreat little trousers in 3 colours khaki navy and black. Great fit not fluffy so good for excema sufferers.wash well

Chocolate Brown Active Balance Wrap Front LeggingsMore reviews of this productView product websiteGood quality and great colour and fit .

B by Ted Baker Pink Floral Printed Cotton SweatshirtMore reviews of this productView product websiteLovely colour and length. A bit big !

Friends Like These Black Mini Sculpting Stretch SkirtMore reviews of this productView product websiteReally good fit and quality waist band rucks but still a good purchase .

Crocs Black Echo ClogsMore reviews of this productView product websiteGreat, husband love them says they are comfy than normal crocs. However next can’t seem to get the sizing right as they sent him 11 when I ordered 10.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?