Always friendly and helpful. Very well organised which makes everything easier for us.
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Trusted Customer
Sydney
10 years ago
What Trusted Customer said about My241 Rewards:
Excellent service
Very helpful, made easy
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Trusted Customer
Act
10 years ago
What Trusted Customer said about My241 Rewards:
You have a well organised team
It is helpful to talk to some one in person
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Trusted Customer
gracemere
10 years ago
What Trusted Customer said about My241 Rewards:
defintely would deal with again
great to deal with great savings on cruise
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Trusted Customer
10 years ago
What Trusted Customer said about My241 Rewards:
Easy to use service
Easy to use service; good prices for rooms on offer - would be great if there were package add ons as well such as on board credit options etc
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Trusted Customer
Newcastle
10 years ago
What Trusted Customer said about My241 Rewards:
Pleasing experience overall
I had trouble getting a return call for an initial enquiry but it turned out the agent was ill and then it was passed over to another agent who was very thorough and was able to follow up my enquiry...
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Trusted Customer
Qld
10 years ago
What Trusted Customer said about My241 Rewards:
Not 241 can get it for the same price at the travel agent
Customer Service
My241 Rewards
10 years ago
Thank you for your feedback. The 241 price is not available to be booked via a retail travel agent. Our prices are based on 2 people travelling, whereas the agent rate is typically just 1 passenger. Sometimes a cruise line may release a public 241 rate but this is very sporadic and not available on a wide range of cruise lines.
We'd be happy to discuss with you any pricing concerns at a time convenient to yourself.
Regards,
My241 Rewards
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Trusted Customer
Brisbane
10 years ago
What Trusted Customer said about My241 Rewards:
Excellent!
Excellent! We were very happy with the service we received!
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Trusted Customer
10 years ago
The people who served me were awesome and dos everything they could to try and help
It is very hard to get a cruise you want, (when you can't get holidays approved from work until 6 months before you take them) as there is little if any available that fits in.
I have lost 1...
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Customer Service
My241 Rewards
10 years ago
Thank you for your feedback. We strive to offer the best deals on our 241 program, due to cruise line constraints not all cruises will be available on the 241 program, however availability is changing & new cruises are being added on a regular basis. If we cannot find the cruise on our 241 program for the dates you require we can offer preferred member rates. These rates should guarantee we offer better value than any competitors. We now understand you have booked a cruise & we hope to ensure you have a fantastic experience.
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Trusted Customer
Parrearra
10 years ago
What Trusted Customer said about My241 Rewards:
241 Delight
The staff we spoke with were very polite,knowledgable,and considerate..They were prompt with follow up and went beyond their normal boundaries.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
