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Direct Gap Reviews | Customer Service Reviews for https://www.feefo.com/reviews/motor-gap-ltd | Feefo

Displaying all 12,155 reviews

Miss Lauren Houlding

1 day ago

Date of purchase: 20/08/2025

Diane

Direct Gap

1 day ago

Hi Lauren, Thank you for taking the time to leave a 5-star review. Id we can be of any further assistance, please don't hesitate to get in touch. Many thanks Diane

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Trusted Customer

1 day ago

Date of purchase: 22/08/2025

Elizabeth explained everything clearly to us about the policy and the benefits that it provides.

Diane

Direct Gap

1 day ago

Hi, Thank you for your 4-star review and for choosing Direct Gap. We're pleased to hear Elizabeth was able to assist you in finding the right policy to meet your needs and explained everything clearly. Please don't hesitate to get in touch if you require any further assistance. Many thanks Diane

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Mr Stephen Rowell

Scholes

6 days ago

Date of purchase: 18/08/2025

What Mr Stephen Rowell said about Direct Gap:

Super service 👌

Diane

Direct Gap

6 days ago

Hi Stephen, Thank you for choosing Direct Gap and leaving a 5-star review. I'm delighted you were happy with the service you received. Many thanks Diane

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Trusted Customer

6 days ago

Date of purchase: 18/08/2025

Good service

Good service,staff very good

Diane

Direct Gap

6 days ago

Hi, Thank you for choosing Direct Gap and leaving a 5-star review. I'm delighted you were happy with the service you received. Many thanks Diane

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Trusted Customer

8 days ago

Date of purchase: 05/08/2025

Swift response to my request for a paper copy of policy documents

It was very simple to complete my GAP insurance purchase online after receipt of my quote. I swiftly received my policy documentation by email but couldn't print them off so I requested paper copies...

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Diane

Direct Gap

7 days ago

Hi, Thank you for choosing Direct Gap and leaving a 5-star review. I'm delighted you were happy with the service you received. Many thanks Diane

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Trusted Customer

9 days ago

Date of purchase: 15/08/2025

Highly recommended

Friendly UK based service, quick and easy

Diane

Direct Gap

8 days ago

Hi, Thank you for taking the time out to leave us a 5-star review. Should you have any queries in the future, please don't hesitate to contact us. Many thanks Diane

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Trusted Customer

9 days ago

Date of purchase: 15/08/2025

Clear and easy

Very clear and very easy to understand and buy

Diane

Direct Gap

8 days ago

Hi, Thank you for your review. I'm pleased to hear you found the online process quick and easy. Don't hesitate to get in touch if you need anything else. Many thanks Diane

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Trusted Customer

12 days ago

Date of purchase: 12/08/2025

Great Products

Excellent products on offer and really helpful staff

Diane

Direct Gap

12 days ago

Hi, Thank you for taking the time out to leave us a 5-star review. Should you have any queries in the future, please don't hesitate to contact us. Many thanks Diane

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Mr Raymond Ayers

12 days ago

Date of purchase: 11/08/2025

Diane

Direct Gap

12 days ago

Hi Raymond, Thank you for the 5-star review, it's really appreciated. Please don't hesitate to get in touch if you need anything in the future. Many thanks Diane

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Trusted Customer

13 days ago

Date of purchase: 11/08/2025

Clear, concise and competitive

Applied for 3 year Gap Insurance on line. Very competitive in terms of price. Clear and concise with regards to the application process along with a rapid and immediate response. All sorted with no...

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Diane

Direct Gap

13 days ago

Hi, Thank you for your review. I'm pleased to hear you found the online process quick and easy. Don't hesitate to get in touch if you need anything else. Many thanks Diane

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About Direct Gap

At Direct Gap, we specialise in straightforward, great-value GAP insurance backed by expert advice and exceptional service. With nearly 40 years' experience in the motor industry, our team is here to make protecting your vehicle simple and stress-free. We offer a range of market-leading GAP policies — many of which you won’t find elsewhere — at highly competitive prices. Our UK-based advisors are friendly, knowledgeable, and never work on commission. That means no pressure, just honest guidance to help you choose the right cover for your needs. We’re proud of our reputation for clear advice, helpful support, and putting our customers first — every time.

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01422 756100

Westthorpe BIC, Westthorpe Fields Road, Killamarsh, West Yorkshire, S21 1TZ, United Kingdom