How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Moss Reviews

http://www.moss.co.uk

EXCELLENT

Service

4.6

Product

4.6

8,961

1,103

312

208

619

11,203

ratings over the past year

181,750 out of 181,745 reviews

JACK WILL

Feefo Verified

1 month ago

Product reviews

Date of purchase: 02/10/2026

MARTIN BRADY

Feefo Verified

GBR

1 month ago

Product reviews

Date of purchase: 27/09/2026

Trusted Customer

Feefo Verified

1 month ago

Product reviews

Date of purchase: 24/09/2026

Trusted Customer

Feefo Verified

1 month ago

Product reviews

Date of purchase: 13/09/2026

Trusted Customer

Feefo Verified

1 month ago

Product reviews

Date of purchase: 26/09/2026

Lee Lister

Feefo Verified

GBR

1 month ago

What Lee Lister said about Moss:

Highly recommended

Staff at the Castleford outlet store were very attentive, friendly and helpful without being intrusive. Went out of their way to help me find the perfect fit. I usually find clothes shopping...

Product reviews

Date of purchase: 26/09/2026

Michael Barnes

Feefo Verified

GBR

1 month ago

What Michael Barnes said about Moss:

I was welcomed warmly even though I was nearly one hour early. The Assistant was delightful and very knowledgable about the products on offer. She was good humoured and very friendly. I left...

Date of purchase: 27/09/2026

ADAM ONEALE

Feefo Verified

1 month ago

What ADAM ONEALE said about Moss:

Pestered me for a review. Now you get one star.

Repeatedly pestered for a review over and over. Screw you guys, have a one star.

Product reviews

Date of purchase: 27/09/2026

Michael Noble

Feefo Verified

GBR

1 month ago

What Michael Noble said about Moss:

Trousers fitted with great care

I bought these in store and I never go into a store anymore. Great service - the cute red haired assistant handled me with great care. The receipt says Orlando but it wasn’t him

Product reviews

Date of purchase: 27/09/2026

Trusted Customer

Feefo Verified

1 month ago

Brilliant service

Date of purchase: 02/10/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Moss Reviews

Navy BomberMore reviews of this productView product websiteReally good jacket nice quality everyone has commented on it

Tailored Fit Navy TrousersMore reviews of this productView product website

Regular Fit Navy Twill WaistcoatMore reviews of this productView product websiteVery good service. Nice quality garment.

Tailored Fit White Pleated Dress ShirtMore reviews of this productView product website

Black Wedding Paisley TieMore reviews of this productView product website

Slim Fit Neutral JacketMore reviews of this productView product websitePurchased from Castleford outlet store. Staff were excellent and went out of their way to help. I'm not a fan of clothes shopping but it was a pleasure to shop at this store. Bought the full 3 piece...Read more

Moss Tri-fold Suit CarrierMore reviews of this productView product websiteAn essential extra when buying a new suit and this more than does the job. Has zipped pockets for accessories such as ties. Can use unfolded for hanging in a wardrobe or folded for transportation....Read more

Slim Fit New Neutral WaistcoatMore reviews of this productView product website

Slim Neutral TrousersMore reviews of this productView product website

Black Large UmbrellaMore reviews of this productView product websiteI have been repeatedly pestered for a review. Email after email, after email. Screw you guys, have a one star.

Tailored Fit Charcoal TrousersMore reviews of this productView product websiteI bought these in the Exeter Store and received the best service I’ve ever had from the cute red haired assistant

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?