How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Moss Reviews

http://www.moss.co.uk

EXCELLENT

Service

4.6

Product

4.6

8,957

1,102

312

208

619

11,198

ratings over the past year

Displaying all 181,745 reviews

Dave

Feefo Verified

GBR

1 month ago

What Dave said about Moss:

Great Experience

Fantastic service - quick delivery - easy returns and replacement Unlike other shops free returns 100% recommended.

Date of purchase: 27/09/2026

Trusted Customer

Feefo Verified

1 month ago

friendliness and knowledge of product

Product reviews

Date of purchase: 07/10/2026

Trusted Customer

Feefo Verified

1 month ago

Friendly and knowledgeable experience

Excellent, attentive service to help by a suit to fit my needs. The staff are very knowledgeable about their products and can guide you in what can be an overwhelming process.

Date of purchase: 07/10/2026

chukwuka nwachukwu

Feefo Verified

GBR

1 month ago

What chukwuka nwachukwu said about Moss:

Excellent service

Excellent service, very prompt.

Product reviews

Date of purchase: 05/10/2026

Terry Healy

Feefo Verified

GBR

1 month ago

What Terry Healy said about Moss:

Excellent service at the Metro Centre, Gateshead branch. Rehan was very helpful & explained the products. Very attentative & was knowledgeable re my needs. I can't fault him or the branch at all -...

Product reviews

Date of purchase: 01/10/2026

MARTIN HORTON

Feefo Verified

1 month ago

What MARTIN HORTON said about Moss:

My favourite clothing store

Top service as always

Product reviews

Date of purchase: 07/10/2026

Karl Walker

Feefo Verified

GBR

1 month ago

Product reviews

Date of purchase: 23/09/2026

Trusted Customer

Feefo Verified

1 month ago

Excellent service from the Cambridge team.

Excellent service from the Cambridge team, taking time to advise me on fit and style, highly recommended.

Product reviews

Date of purchase: 02/10/2026

Trusted Customer

Feefo Verified

1 month ago

Don’t use DDP

I paid for next day delivery and I am still waiting

Date of purchase: 06/10/2026

Jonathan Chambers

Feefo Verified

1 month ago

What Jonathan Chambers said about Moss:

You won’t not receive your items. This site is a scam

Terrible delivery service. None of the estimates of when the packages would arrive were correct. I never received the product. I would not recommend moss to any other customers.

Product reviews

Date of purchase: 21/09/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Moss Reviews

Navy Raincoat With InsertMore reviews of this productView product websiteThey have a full range of sizes available in-store, and the shop assistant was incredibly helpful. They were highly knowledgeable and more than willing to assist us when we purchased our coat.

Boys Navy Black Check JacketMore reviews of this productView product websiteMy son loves it, it fits perfectly.

Boys Navy Black Check WaistcoatMore reviews of this productView product websiteFits well, my son look good in it.

White Silk Pocket SquareMore reviews of this productView product websiteQuality product

Burgundy Silk Grenadine Bow TieMore reviews of this productView product websiteQuality product at a reasonable price

Tailored Fit Performance Black Dress TrousersMore reviews of this productView product websiteExcellent service - very helpful & knowledgeable member if staff (Rehan)

Tailored Fit Shawl lapel Tuxedo Suit JacketMore reviews of this productView product websiteExcellent service in shop. Special thanks to the shop assistant Rehan at the Metro Centre branch, Gateshead. Very helpful & knowledgeable regarding the products. It was a pleasure to shop at this...Read more

Tailored Fit White Marcella Dress ShirtMore reviews of this productView product websiteExcellent quality at a very reasonable price. Excellent service at the branch

Tailored Fit Off White Stretch ShirtMore reviews of this productView product websiteTop products and service as always.

Taupe Suede ShacketMore reviews of this productView product websiteLove moss, for it's service and style

Moss Tri-fold Suit CarrierMore reviews of this productView product website

Tailored Fit Dark Green Cord Suit JacketMore reviews of this productView product websiteGreat buying experience via the team in Cambridge, taking the time to advise me on options and fit. Excellent advice in store including on other accessories too including shirt and tie combinations.

Italian Dark Brown Diamond Geo TieMore reviews of this productView product website

Tailored Fit Dark Green Cord TrousersMore reviews of this productView product websiteExcellent, other comments as per jacket as bought as a suit.

Italian Champagne Grenadine TieMore reviews of this productView product websiteTerrible delivery service I will not be coming back

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?