Paid extra for delivery. Suit got lost, store had to make something up. Not what I expected. At every step I had to wait a long time. Store felt disorganised and under staffed
Once I had found your new shop in Solihull. as I had always been used to the old location, I was welcomed in.
The address given had been misleading as it is not in Touchwood and I had wasted time...
I received my order from moss online and found I had gone a little too small on the sizing. I picked my usual size in the jacket and trousers and found they tighter than usual so I arranged with moss...
I've made a number of purchases from Moss since December last year and have been impressed by the service, but - as I said earlier - the support team has gone quiet on me in relation to a refund...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.