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Moss Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 179,123 reviews

Trusted Customer

Feefo Verified

13 years ago

Totally reliable. Well packed, good delivery communication

Product reviews

Date of purchase: 01/12/2012

Trusted Customer

Feefo Verified

13 years ago

Delivered well within the limits

Product reviews

Date of purchase: 29/11/2012

Trusted Customer

Feefo Verified

13 years ago

Great quick and well informed. a timed delivery was really good.

Product reviews

Date of purchase: 30/11/2012

Trusted Customer

Feefo Verified

13 years ago

Shirt received very quickly and all was correct.

Product reviews

Date of purchase: 25/11/2012

Trusted Customer

Feefo Verified

13 years ago

Fantastic service - very helpful staff

Product reviews

Date of purchase: 30/11/2012

Trusted Customer

Feefo Verified

13 years ago

Good communications fast and easy to use service

Product reviews

Date of purchase: 30/11/2012

Trusted Customer

Feefo Verified

13 years ago

good..it was del ontime

Product reviews

Date of purchase: 30/11/2012

Trusted Customer

Feefo Verified

13 years ago

Super service. Very quick delivery and great communication about when my parcel would be delivered

Date of purchase: 30/11/2012

Trusted Customer

Feefo Verified

13 years ago

I am dissatisfied with Moss Bros. I saw the jacket online (£149) and decided to buy…

I am dissatisfied with Moss Bros. I saw the jacket online (£149) and decided to buy it for myself. The date was 28th November 2012 when you had a 20% discount offer on your outerwear. My size...

Moss Bros

Moss

13 years ago

Outerwear category includes coats and casual jackets only.Formal jackets and blazers such as this one were not part of the offer. Also, this was a web exclusive offer, the discount could not be claimed in store. DPD are very good at honouring the one hour time slots, it is very rare occurrence to change the delivery time. We are really sorry that on this occasion you were not happy with the service received at the store and apologise for any error on our part. We will contact you shortly. Thank you for your feedback, we will take it on board for the future. Kind regards Moss Online Customer Care

Trusted Customer

13 years ago

The offer DID cover the jacket that I bought as I bought one in 40R in the hope that it would fit me but sadly the 40S was a much better fit! - you are therefore giving me wrong information here!

Trusted Customer

13 years ago

I contacted Moss Customer Services and Alison Banks has kindly agreed to refund the difference between the online price and the shop price - I am delighted with this outcome and have had my faith in Moss Fully restored!

Product reviews

Date of purchase: 28/11/2012

Trusted Customer

Feefo Verified

13 years ago

I RANG UP YOUR CUST SERVICE DEPT REGARDING EXTORTIONATE POSTAGE COSTS, I MUST HAVE PRESSED ON…

I RANG UP YOUR CUST SERVICE DEPT REGARDING EXTORTIONATE POSTAGE COSTS, I MUST HAVE PRESSED ON THE INCORRECT POSATGE BUTTON, BY ACCIDENT , THOUGHT THAT SOMEONE MAY HAVE OFFERED ME HALF POSTAGE BACK AS...

Moss Bros

Moss

13 years ago

I have come accross your feedback here, If the parcel had left we wouldnt of been able to refund any postage i'm afraid. Once an order is submitted we have to adhere to our policies. Apologies and Regards, Kind regards Moss Online Customer Care

Product reviews

Date of purchase: 29/11/2012

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