Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Moss Reviews

http://www.moss.co.uk
Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

11,991

1,613

377

289

660

14,930

ratings over the past year

Displaying all 166,371 reviews
Trusted Customer
13 years ago
Date of purchase: 10/06/2012
Very good service...
Product reviews

0
Share
Trusted Customer
13 years ago
Date of purchase: 10/06/2012
great style!
Product reviews

0
Share
Trusted Customer
13 years ago
Date of purchase: 06/06/2012
I placed my order before 2pm and paid for next day delivery but this did not happen. Customer service staff was very polite and helpful but customers should be notified if items cannot be delivered...

Read all
Merchant Logo
Moss Bros
Moss
12 years ago
Making sure that your order reaches you promptly and when expected is one of our top priorities. We are sincerely sorry to hear that we have let you down on this occasion and I must assure you that this experience is certainly not indicative of our service as a whole. A complaint has been raised with our courier service and we will do everything possible to avoid something like this happening again. We will be in touch to offer our assurances. Kind regards Moss Online Customer Care
Product reviews

0
Share
Trusted Customer
13 years ago
Date of purchase: 10/06/2012
I usually love the products (that's why I decided to order even if I'm back to…
I usually love the products (that's why I decided to order even if I'm back to France) and the website is easy to navigate with BUT stop using chronopost to deliver your parcel in France.... My...

Read all
0
Share
Trusted Customer
13 years ago
Date of purchase: 10/06/2012
although a little disappointed that they don't answer their phones after 4.45 on a friday…
although a little disappointed that they don't answer their phones after 4.45 on a friday pm.
Product reviews

0
Share
Trusted Customer
13 years ago
Date of purchase: 10/06/2012
Excellent service! Really kept me up to date on the progress of my order and…
Excellent service! Really kept me up to date on the progress of my order and made me feel confident about my purchases. Thought it was great that you let me know what time on the day the package...

Read all
Product reviews

0
Share
Trusted Customer
13 years ago
Date of purchase: 10/06/2012
Very pleased.
0
Share
Trusted Customer
13 years ago
Date of purchase: 27/05/2012
Service is always good
Product reviews

0
Share
Trusted Customer
13 years ago
Date of purchase: 28/05/2012
Extremely efficient fast delivery
Extremely efficient fast delivery
Trusted Customer
13 years ago
Extremely disappointed with the return service. The return was received by Moss Bros on the l2th June at 2.00. Rung them today 18th June to find out when I might receive refund and after some discussion, managed to find out that it could be Wednesday 20th. - no guarantees. I fail to see why a return payment takes 8 days to process. Based on my experience, I would not use Moss Bros on line again.
0
Share
Trusted Customer
13 years ago
Date of purchase: 08/06/2012
Very good service, very quick delivery.
Product reviews

0
Share
Not received a review invite?
About Moss
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.

Moss has over 100 stores nationwide.
Read all
020 7447 7200
128 Albert Street, Camden, London, City of London, NW1 7NE, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Moss
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.

Moss has over 100 stores nationwide.