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Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

12,066

1,624

379

292

667

15,028

ratings over the past year

Displaying all 166,630 reviews
Trusted Customer
12 years ago
Date of purchase: 12/10/2012
Waiting to receive a refund on my returns.....if this happens quickly then Moss is brilliant!…
Waiting to receive a refund on my returns.....if this happens quickly then Moss is brilliant! Thank you
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Trusted Customer
12 years ago
Date of purchase: 12/10/2012
Quick delivery
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Trusted Customer
12 years ago
Date of purchase: 12/10/2012
Very quick delivery.
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Trusted Customer
12 years ago
Date of purchase: 11/10/2012
Very impressed with the free fast delivery.
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Trusted Customer
12 years ago
Date of purchase: 11/10/2012
Superfast
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Trusted Customer
12 years ago
Date of purchase: 11/10/2012
Usual great quality, value for money & service.
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Trusted Customer
12 years ago
Date of purchase: 26/08/2012
Good service.
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Trusted Customer
12 years ago
Date of purchase: 07/10/2012
In general I find the products at Moss Bros of very good quality and the…
In general I find the products at Moss Bros of very good quality and the customer service department have always been helpful.
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Moss Bros
Moss
12 years ago
We are disappointed that in this instance you have experienced a problem with one of our items. All items are inspected before dispatch, this should not have happened, we do apologise. We will contact you shortly to advise you on how to proceed. Thank you for your kind feedback. Kind regards Moss Online Customer Care
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Trusted Customer
12 years ago
Date of purchase: 10/10/2012
Excellent Service very quick delivery!
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Trusted Customer
12 years ago
Date of purchase: 03/10/2012
After i placed my order, the system did not ask me to give a delivery…
After i placed my order, the system did not ask me to give a delivery address, it assumed that delivery was the same address as the address as the credit card was linked to. It wasnt. I sent two...

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Moss Bros
Moss
12 years ago
You used PayPal payment. For PayPal orders the delivery address is your PayPal address. You can have more than one PayPal delivery address so that when you log in to your PayPal account to make the payment you can select an alternative address. It is a form of making PayPal payments faster and more secure. I am sincerely sorry for the problems you experienced with the delivery. DPD advises the customers to contact the sender to change the delivery address. All items are inspected before dispatch, it is very surprising and disappointing to read that the item was damaged. We need to ascertain if the parcel was damaged during transit or if the suit was damaged before dispatch. We will contact you shortly. Thank you for taking the time to leave this feedback. Kind regards Moss Online Customer Care
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About Moss
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.

Moss has over 100 stores nationwide.
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128 Albert Street, Camden, London, City of London, NW1 7NE, United Kingdom
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About Moss
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.

Moss has over 100 stores nationwide.