The staff in Exeter was excellent, they took their time walking me through the various options and helping me with styling & sizing. The only issue was that I had to try one outfit’s jacket in a...
They don’t seem to check or have any quality control before sending items off. I have had to return a few items as a result.
A simple check before packaging could have saved me the trouble of...
Called the customer service to get a replacement, but as only part of the order had been shipped, they said they cannot replace it until i got the full order sent. This is silly as the size i wanted...
Read more
Product reviews
Date of purchase: 28/08/2026
0
Share
AS
Andy Syer
Feefo Verified
GBR
2 months ago
What Andy Syer said about Moss:
Very helpful, reassuring, friendly and efficient. First class .
Staff were so polite and helpful which leads me to believe the company strategy to serve multiple customers at once is flawed and is where mistakes can be made.
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.