The parcel didn’t arrive.
The courier simply advised it was being sent back to Moss. Upon contacting their customer service, I learnt that the packaging had supposedly been damaged.
When it...
Sadly, I can remember a time (many years ago) when a visit to Moss was a rather 'stuffy' experience !
Not now.
Shops are bright and the staff are super friendly.
The service is personal to your...
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Product reviews
Date of purchase: 16/09/2026
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Trusted Customer
Feefo Verified
1 month ago
Still not received this item. Paid for it 10 days ago. It's been in transit for more than a week.
Date of purchase: 11/09/2026
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Trusted Customer
Feefo Verified
1 month ago
Product reviews
Date of purchase: 11/09/2026
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BD
Brian Day
Feefo Verified
GBR
1 month ago
What Brian Day said about Moss:
Sophie in the shop at Braintree was extremely helpful. She mixed and matched the numerous suit options.
Next day delivery worked perfectly
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.