Item arrived quickly after order submitted, in excellent condition but without excess packaging!
Mia Tui Customer Service
Mia Tui
3 months ago
Hello Marian Unitt,
We are so pleased to hear that your item arrived quickly and in excellent condition. We also appreciate your feedback regarding the packaging.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
3 months ago
Hello Marian Unitt,
Thank you for your review. We appreciate you taking the time to share your feedback regarding the quality of the straps. We're glad to hear you find the caramel mix to be a lovely complement to your bag. We understand your feedback that you found the straps to be a bit long.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
3 months ago
Hello Marian Unitt,
It's wonderful to hear how much you're enjoying your new Emma bag, and we're so pleased that the caramel colour is working so well with your outfits. We love that you're amazed by how much it can hold without looking bulky, and we appreciate you taking the time to share your positive experience with its quality and finishing.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Speedy deliver. Exactly as described and came in a protective bag. Who doesn't love a bag within a bag!
Mia Tui Customer Service
Mia Tui
3 months ago
Hello Norma Tait,
We are so pleased to hear that you had a speedy delivery and that your order arrived exactly as described. We love hearing that our customers enjoy the little touches, like a bag within a bag! Thank you for your wonderful feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
3 months ago
Hello Norma Tait,
It's wonderful to hear you're loving the Jet Travel Tote! We're so pleased that the ample room, multi-compartments, and light-coloured interior are making it easy for you to keep everything organised and accessible. It's also great to know that the back panel fits perfectly over your cabin bag handle, and that the tote fits nicely under the seat, leaving you comfortable during your travels. Thank you for sharing your positive experience!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello Laura P.,
We are very pleased to hear that you had a positive experience with our communication during your return. Thank you for sharing your feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
3 months ago
Hello Laura P.,
We're sorry to hear that this item wasn't quite right for you. We appreciate you sharing your thoughts on the material and the organization, and we're glad to know that the size was suitable. We value your feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
The service I received was steady forward and swift.
Mia Tui Customer Service
Mia Tui
3 months ago
Hello Julia Magrath,
We are so pleased to hear that you found our service to be straightforward and swift. We appreciate you taking the time to share your positive experience.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
3 months ago
Hello Julia Magrath,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found the handbag to be lovely, and we appreciate you choosing Mia Tui. We are sorry to hear that the Megan bag was not the size you were hoping for and that your previous bag has started to show signs of wear. We understand how disappointing it can be when a product doesn't quite meet expectations. We also acknowledge your query regarding the VAT on returns and will certainly take this on board.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello Louise,
We're so glad to hear that you had a positive experience with our delivery service. We strive to get orders to our customers as quickly as possible.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
3 months ago
Hello Louise,
We are sorry to hear that the ******** your Lottie bag is proving to be an issue and isn't staying on your shoulder as expected. We appreciate you sharing your feedback regarding the capacity for small items.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
3 months ago
Hello Louise,
We are so pleased to hear that you find the Kirsty bag to be a good size for everyday use. Thank you for your lovely feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Date of purchase: 14/07/2026
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Feefo Verified
3 months ago
Quick delivery thank you
Mia Tui Customer Service
Mia Tui
3 months ago
Hello,
We are so pleased to hear that you had a positive experience with our delivery service! We strive to ensure our customers receive their orders promptly and we appreciate you taking the time to share your feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
3 months ago
Hello,
We're so pleased to hear that our product has been an excellent solution for your bag and effectively covered the damaged areas. Thank you for sharing your positive experience!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello,
We're so pleased to hear you had a great experience with our service and that our team was able to be of help. Thank you for your kind words.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
3 months ago
Hello,
We're delighted to hear you feel this way about the Raye sunglasses case. Thank you for your fantastic feedback!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
3 months ago
Hello,
Thank you for sharing your positive experience and for highlighting how this item is a great wet bag for swimming. We're delighted to hear you found a secondary use for it.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
3 months ago
Hello,
We're so pleased to hear that you're finding the Coin Purse a great way to organise your money and cards. Thank you for your wonderful feedback!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
3 months ago
Hello,
Thank you for your wonderful feedback! We're so glad to hear that our Compression Packing Cubes have been a great way for you to create extra space and pack efficiently. We appreciate you sharing your positive experience with us.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
3 months ago
Hello,
We're so glad to hear you're enjoying your Expander-LITE! It's wonderful that it's become such a trusted companion for your weekend trips and extra luggage needs.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Any queries dealt with promptly. Items sent out quickly.
Mia Tui Customer Service
Mia Tui
3 months ago
Hello,
Thank you for your kind words. We are delighted to hear that your queries were dealt with promptly and that your items were sent out quickly. We appreciate your business.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
3 months ago
Hello,
Thank you for your positive feedback on the Bali Sling. We're delighted to hear you are happy with its size, construction, internal organization, wide strap, and lightweight design. We appreciate your recommendation.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello,
We are so pleased to hear that you had a speedy delivery and that you were happy to receive your free gifts. Thank you for your lovely feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
3 months ago
Hello,
Thank you for your wonderful review! We are so pleased to hear that you love your Sydney bags and that they are perfect for your hybrid work needs. It's fantastic to know that the various sections and pockets help you keep everything organised for travel with your IT kit. We truly appreciate your recommendation.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello Dawn Bates,
We are so pleased to hear that your experience was speedy and efficient! Thank you for your kind words.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
3 months ago
Hello Dawn Bates,
Thank you for taking the time to share your thoughts on the Sydney. We are pleased to hear that you are finding the weight, size, and pockets to be excellent. We appreciate your suggestion regarding an internal zipped pocket for credit cards and will certainly take this feedback on board as we continue to develop our products.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.