Hello,
Thank you for your feedback. We're delighted to hear that you had a positive experience with our delivery service and packaging.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Receipt of goods was excellent, however it’s a lengthy refund process
Mia Tui Customer Service
Mia Tui
3 months ago
Hello,
We are pleased to hear that the receipt of your goods was excellent. We have not had any communication from you regarding a return, we are always here to help and do apologise if you found the return process lengthy.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
3 months ago
Hello,
We are sorry to hear that your experience with the Taylor bag did not meet your expectations. We understand your concerns about its appearance and functionality, and we appreciate you sharing your feedback with us. We hope that your future experiences with our products will be more positive.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Perfect. Excellent customer care throughout. Kept me informed all along the way, very prompt delivery and they had thought through everything from a customer’s perspective.
I did not contact customers service as there was no need I ordered it on line they said that it would be with me in 2 - 4 days it came by Royal Mail they kept me informed by email as to when I will...
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Mia Tui Customer Service
Mia Tui
3 months ago
Hello,
We are so pleased to hear that you had a positive experience with your recent order. It's wonderful to know that you were kept informed throughout the process and that your item arrived within the expected timeframe. Thank you for sharing your feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
3 months ago
Hello,
Thank you for taking the time to leave such a wonderful review! We are delighted to hear that you are pleased with your new purse and that your previous one served you so well for many years. We truly appreciate your loyalty and are so glad to know you are happy with your purchase. We hope your new purse brings you as much joy and durability as the last. Thank you for your kind words about our work!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello,
We are so pleased to hear that you had a very good experience with our company, from the quick delivery to how well packaged your items arrived. We truly appreciate you taking the time to share your feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
3 months ago
Hello,
Thank you for your feedback. We appreciate you taking the time to share your thoughts on the bag charm. We're glad to hear that you think it looks nice on your bag. We note your comments regarding the size and decoration of the star and hope to see you again soon.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
3 months ago
Hello,
We're so glad to hear you're pleased with your new Isobel bag! It's wonderful to know you appreciate the soft vegan leather, the practical compartments and card slots, and how versatile the grey colour is. Thank you for sharing your positive experience.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello,
Thank you for your wonderful feedback! We're so pleased to hear you had a positive experience.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
3 months ago
Hello,
We're so glad you're happy with your Compression Packing Cubes! It's wonderful to hear that they are meeting your needs. Thank you for your lovely feedback!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Date of purchase: 28/06/2026
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Linda Hanson
Feefo Verified
3 months ago
What Linda Hanson said about Mia Tui:
Excellent service as always
Mia Tui Customer Service
Mia Tui
3 months ago
Hello Linda Hanson,
We are so pleased to hear that you have received excellent service from us! We appreciate your continued custom.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
3 months ago
Hello Linda Hanson,
We are so pleased to hear that you find the Dora bag to be a great size and so practical for both travel and everyday work use. It's wonderful to know that you love Miatui bags.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello Lyndsay C,
Thank you for your wonderful feedback! We're so pleased to hear that your delivery was quick and that you were kept well-informed via email.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
3 months ago
Hello Lyndsay C,
We're so pleased to hear that you found the Expander-LITE - Deluxe to be a flexible and useful design! It's wonderful that the multiple pockets helped you find your belongings easily, and that the two good sizes and compact foldability were beneficial. We're also delighted that the bright design made it easy to spot amongst your other bags, and that its strength held up even when packed tightly. Thank you for sharing your positive experience!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui’s customer service is every bit as impressive as their products. They are friendly, helpful, and genuinely care about their customers. Any questions I’ve had have been answered quickly, and...
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Mia Tui Customer Service
Mia Tui
3 months ago
Hello Deborah Paterson,
Thank you for your wonderful feedback! We're so pleased to hear that you've had such a positive experience with our customer service and products. It's our aim to be friendly, helpful, and to provide the best possible support to all our customers. We truly appreciate you taking the time to share your thoughts and highly recommend us.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
3 months ago
Hello Deborah Paterson,
Thank you for your wonderful review! We're delighted to hear how much you love your Mia Tui Maya bag in tan. It's fantastic to know that the beautiful colour, contrasting interior, and thoughtful organisation make it a joy to use. We're especially pleased that features like the key clip, internal slip pocket, insulated water bottle holder, and locking zips are proving so practical and useful for you. We also appreciate your feedback on the adjustable straps and are glad they provide such comfort. Your suggestions regarding the back zip pocket and the availability of the Maya in Oyster have been noted with thanks. We're so happy that your Maya bag is a beautifully designed, practical, secure, and comfortable addition to your collection and that you would happily recommend it.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
3 months ago
Hello Deborah Paterson,
Thank you for your wonderful review of the Raya sunglasses case! We are so pleased to hear that it is meeting your needs perfectly and that you are impressed with its capacity and the protection it offers. It’s fantastic to know that the quality and design have made it an essential item for your daily use. We truly appreciate your recommendation!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Service was excellent easy ordering and delivered within a couple of days. Customer service at MiaTui is always excellent when required.
Mia Tui Customer Service
Mia Tui
3 months ago
Hello Jillian Govan,
We are delighted to hear that you had such an excellent experience with our service, from the ease of ordering to the quick delivery. It's also wonderful to know that our customer service team consistently meets your needs. We truly appreciate you taking the time to share your positive feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
3 months ago
Hello Jillian Govan,
We are so pleased to hear that you are happy with your aubergine Zoe bag! It sounds like you found a fantastic bargain with our factory seconds clearance, and we're delighted that the minor imperfections were barely noticeable. We agree, the Zoe is a wonderfully organised and versatile bag, perfect for everyday use and travel. We're also glad you had a positive experience with our quick delivery.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.