I placed my order, it was confirmed and arrived very shortly afterwards through the Post Office.
Mia Tui Customer Service
Mia Tui
2 months ago
Hello,
Thank you for your wonderful feedback! We're delighted to hear that your order was confirmed and arrived so swiftly via the Post Office. We truly appreciate you choosing Mia Tui Ltd.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello,
We are so pleased to hear that your bag arrived quickly and was well packed. Thank you for your feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
2 months ago
Hello,
Thank you for your wonderful review of the Aspen bag! We are delighted to hear that you love it, and that it meets your needs for silver hardware, a true-to-website colour, and a practical lining. It's fantastic to know it's the perfect day-to-day bag for you, and we appreciate your feedback on the useful pockets. We look forward to welcoming you back for more colours as the seasons change.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello Mrs Brenda Tait,
We're so pleased to hear you had a positive experience with us! Thank you for taking the time to share your feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
3 months ago
Hello,
Thank you for sharing your experience with us. We're glad you found the earrings pretty. We're sorry to hear they caused irritation to your neck
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
2 months ago
Hello Mrs Brenda Tait,
Thank you for your wonderful feedback! We are delighted to hear that you are enjoying your Expander-LITE and that it's proving to be a great choice for your weekend trips. We love the Mary Poppins comparison and are so pleased you appreciate our colour options. It's fantastic to know you received wonderful service and we look forward to your next purchase.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
I can never criticise the service I receive from Mia Tui.
Customer service is always excellent.
I had ordered my Zoe bag with an offer of packing cubes.
Upon not receiving the packing cubes I emailed...
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Mia Tui Customer Service
Mia Tui
2 months ago
Hello Andrea Langley,
It's wonderful to hear about your positive experience with our customer service team. We're so glad we could resolve the issue with your packing cubes quickly and efficiently for you. We appreciate you sharing your feedback and are delighted you are happy with Mia Tui.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
2 months ago
Hello Andrea Langley,
We are so pleased to hear how much you love your bag charms and that they add that extra sparkle to your accessories! It's wonderful that you find them so handy for added security and that they compliment your style so well.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
2 months ago
Hello Andrea Langley,
We are so pleased to hear that you are really happy with your Zoe! It's wonderful to know it was perfect for your holiday and that you're finding the packing cubes amazing for keeping your clothes organised. We're delighted you think it's a fabulous product.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Date of purchase: 14/07/2026
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Feefo Verified
2 months ago
Fast efficient service
Mia Tui Customer Service
Mia Tui
2 months ago
Hello,
Thank you for your kind words. We are delighted to hear that you had a fast and efficient experience with our service.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Very prompt delivery with updates on time expected.
Mia Tui Customer Service
Mia Tui
2 months ago
Hello Ruth Blake,
Thank you for taking the time to leave such positive feedback. We're delighted to hear that you were pleased with the prompt delivery and the timely updates.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
2 months ago
Hello Ruth Blake,
Thank you for your feedback. We are pleased to hear that the Aspen is the perfect size for you, fitting well between your existing bags. It's great that you find the two compartments useful for organization. We appreciate you sharing your thoughts on the phone pocket size and will take this into consideration.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Very clear procedure to order and fast delivery time. My bag came well packaged and was exactly as described.
Mia Tui Customer Service
Mia Tui
2 months ago
Hello,
We are so pleased to hear that you found our ordering process to be very clear and that your delivery was fast. It's wonderful that your bag arrived well-packaged and was exactly as described. We appreciate you taking the time to share your positive experience with us.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello Judy Jade,
Thank you for your wonderful feedback! We are delighted to hear that you consistently receive excellent service from Mia Tui. We truly appreciate you taking the time to share your positive experience.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
2 months ago
Hello Judy Jade,
Thank you for your lovely review. We are so pleased to hear that you are enjoying your new set and that the Dora bag is a good size for your travel and day outings. It is wonderful to know that the colours in the Peony design are to your liking. We appreciate you highlighting the included travel tech case, Bali sling bag, and Raye sunglasses case. It is great to hear that this complements your existing Isobel bag.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Date of purchase: 20/07/2026
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Feefo Verified
2 months ago
Quick dispatch and love the dust bags the actual bags come in. I have several different bags and love them!
Mia Tui Customer Service
Mia Tui
2 months ago
Hello,
Thank you for your wonderful feedback! We're so pleased to hear that you appreciate our quick dispatch and the dust bags our bags come in. It's fantastic to know that you're a returning customer and that you love your collection of Mia Tui bags!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
I had to return one of my Lottie bags because the zip was stiff, and the customer service was really friendly and sent me a new one straight away, and with a pre paid mailing bag to return the faulty...
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Mia Tui Customer Service
Mia Tui
2 months ago
Hello,
Thank you for taking the time to leave us such a lovely review. We're so pleased to hear that you had a positive experience with our customer service team and that we were able to resolve the issue with your Lottie bag swiftly. We appreciate your feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
2 months ago
Hello,
We are so pleased to hear that your Lottie bag has been a reliable companion for five years! It’s wonderful that you’ve continued to choose Lottie and are happy with the quality of your new purchases. We truly appreciate your loyalty and feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.