Excellent service delivered a day earlier than expected. I telephoned to order and was able to take up the offer of my birthday discount
Mia Tui Customer Service
Mia Tui
2 months ago
Hello,
We're so pleased to hear that you received your order ahead of schedule and that you were able to take advantage of our birthday discount offer. Thank you for sharing your positive experience.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
2 months ago
Hello,
We are so glad to hear that you love your Kirsty bag! It's wonderful to know that you find it roomy, lightweight, and appreciate the versatility of carrying it with the handles or as a backpack. Thank you for sharing your positive experience.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Date of purchase: 17/08/2026
0
Share
RS
Ros Stribling
Feefo Verified
GBR
2 months ago
What Ros Stribling said about Mia Tui:
Good quick service
Mia Tui Customer Service
Mia Tui
2 months ago
Hello Ros Stribling,
Thank you for your feedback. We are delighted to hear that you had a good and quick service experience with us.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
2 months ago
Hello Ros Stribling,
We're so pleased to hear you love your Mia Tui bags and that you're building a collection! It's wonderful that you've found different sizes and colours to suit your needs.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello,
We are sorry to hear that you found our service not helpful and abrupt. We appreciate you taking the time to share your feedback with us, this is not the lasting impression we want for our customers.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
2 months ago
Hello,
We are very sorry to hear that the colour description and photo did not match the item you received. We understand how disappointing this must be. We have checked this and the correct item was sent out to yourself, we apologise you are not happy with the product on this occasion
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Date of purchase: 17/08/2026
0
Share
Trusted Customer
Feefo Verified
2 months ago
Ordering was simple and delivery was prompt using 48 hours tracked
Mia Tui Customer Service
Mia Tui
2 months ago
Hello,
We're so pleased to hear that ordering was simple and that you received your delivery promptly. We appreciate you taking the time to share your experience.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
2 months ago
Hello,
We're sorry to hear that the Taylor bag hasn't met your expectations for use as a crossbody or shoulder bag. It's disappointing when a product isn't as practical or comfortable as hoped, especially when you're used to loving our collection. We appreciate you highlighting the roomy design and handy pockets.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello,
We are so pleased to hear that you had an excellent experience with our service, and that you found us to be quick and kept well informed. We appreciate you taking the time to share your feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
2 months ago
Hello,
We are so pleased to hear how much you are enjoying the mint colour of the Isobel bag and that it continues to be a winner for you. It's wonderful to know that it has helped alleviate any shoulder issues you were experiencing.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
The service is excellent. You are updated with your purchase being sent out for delivery and then updated as to where your parcel is and what date and time it will be delivered.
Mia Tui Customer Service
Mia Tui
2 months ago
Hello,
We are so pleased to hear that you had such an excellent experience with our service. It's wonderful to know that our communication regarding your purchase and delivery was helpful and kept you informed every step of the way. We really appreciate you sharing your positive feedback with us.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
2 months ago
Hello,
We are so pleased to hear that you love the colours of the Aspen and that you are very happy with your purchase. It is wonderful to know that this is your 8th bag from us and that you have never been disappointed. We are delighted that the Aspen is the right size for you and that you find the lining colour, elasticated key clip, pen holder, and zipped pocket useful. Thank you for your recommendation.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.