Excellent, fast response when I had a query about the order, thank you.
Mia Tui Customer Service
Mia Tui
5 months ago
Hello,
Thank you for your feedback. We're pleased to hear that you had a positive experience with our customer service team and that your query was resolved quickly. We appreciate you choosing Mia Tui Ltd.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
5 months ago
Hello,
We're so pleased to hear that you love your new Mickey bag! It sounds like it's the perfect fit for your needs, and we appreciate you taking the time to share your positive experience.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
You will not beat the Customer Service Team at Mia Tui. I've even had replies to a query out of office hours. They are exce6and very knowledgeable.
Mia Tui Customer Service
Mia Tui
5 months ago
Hello,
We are absolutely delighted to hear about your positive experience with our Customer Service Team. It's wonderful to know that their dedication and knowledge shone through, even outside of standard working hours. We truly appreciate you sharing this feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
5 months ago
Hello,
It's wonderful to hear how much you love your Maya bag and that it's proving to be such a versatile and beautiful addition to your collection. We're so pleased you're finding the compartments and bottle holder so useful for everyday and work.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello Isa Beveridge,
We are so pleased to hear that you have experienced excellent service from us. We strive to provide the best possible experience for all our customers and it's wonderful to know we've met your expectations.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Isa Beveridge,
Thank you for your wonderful review! We are so pleased to hear that you found our service excellent and delivery fast. It's fantastic to know you're happy with your factory seconds bargain!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Phenominal customer service, orders are always well packed and ship so quickly.
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Tami Marle,
We are so pleased to hear about your positive experience! It's wonderful to know that you find our customer service to be phenomenal and that your orders are consistently well-packed and shipped quickly. We appreciate your feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Tami Marle,
We are so pleased to hear how much you are enjoying your Bali Sling and appreciate you taking the time to share your positive experience. It's wonderful to know that you find it so versatile and that it holds so much for you.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Tami Marle,
We're so glad to hear that you love your Bali bags and that they're proving to be so lightweight and versatile for you. It's wonderful to know you've purchased a third one in a different colour!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Excellent service. Easy to contact by phone and to speak to an actual human being who immediately took control of the issue and sorted it out with very little effort on my part.
Mia Tui Customer Service
Mia Tui
5 months ago
Hello,
We are so pleased to hear about your excellent experience with our service. It's wonderful to know that you found our phone service efficient and that we were able to resolve your issue quickly and with minimal effort on your part.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
5 months ago
Hello,
We are so pleased to hear that you found the O'Grady dog walking bag in our Outlet section and that it arrived so quickly. It's wonderful that you were happy with the quality and packaging. We're also glad that the issue with the strap was resolved so smoothly and that the replacement arrived promptly. We appreciate you highlighting your positive experience with our customer service and it's fantastic to know you've already placed another order and would recommend us. Thank you for your lovely feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Easy to order and the bag arrived very promptly - happy with the service!
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Lydia Drukarz,
Thank you for your positive feedback! We're delighted to hear that you found our ordering process easy and that your bag arrived promptly. We appreciate you choosing Mia Tui Ltd.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Lydia Drukarz,
It's wonderful to hear how much you're enjoying your new cross-body bags! We're so pleased that you found the perfect size and that you've been able to add both the quilted cream and silver versions to your collection. We hope you continue to love them.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Date of purchase: 20/05/2026
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Georgie Massie
Feefo Verified
NZL
5 months ago
What Georgie Massie said about Mia Tui:
I received my order from the UK to New Zealand faster than an order I placed to go from Auckland to Christchurch New Zealand!!
Excellent customer service
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Georgie Massie,
We are delighted to hear that your order arrived so quickly and that you were impressed with our customer service. It's wonderful to know we exceeded your expectations.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Georgie Massie,
Thank you for your wonderful feedback! We're so pleased to hear that the Aspen bag is the perfect size for your needs and that you're enjoying its quality, spacious compartments, and vibrant colour. It's fantastic to know it's become your ideal everyday bag.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Excellent from ordering through to delivery & emails in between regarding order & delivery.
Dust bag was an added bonus as was the detail showing who packed my purchase & I have emailed Mia Tui ...
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Mia Tui Customer Service
Mia Tui
5 months ago
Hello Carole-ann,
We are so pleased to hear about your excellent experience, from placing your order all the way through to delivery. It's wonderful to know that the communications you received regarding your order and its delivery were helpful, and we're delighted that the dust bag was a welcome bonus. We appreciate you sharing your positive feedback and taking the time to email us directly to express your thanks.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Carole-ann,
Thank you for taking the time to share your experience with the Samantha handbag. We are delighted to hear that it is perfect for your daily needs and that you appreciate its spaciousness, quality, and the thoughtful lining. It's wonderful to know you felt confident in your purchase after reading reviews and watching videos.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
I am really impressed with the customer service from this company. Always on hand to quickly answer queries and really do care about their customers. It is no wonder they are a successful business...
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Mia Tui Customer Service
Mia Tui
5 months ago
Hello Bumblebee,
We are so pleased to hear about your positive experience with our customer service team. It's wonderful to know that our efforts to be responsive and supportive are appreciated. We believe in the importance of genuine care for our customers, and it's rewarding to see this reflected in your feedback. Thank you for recognizing our commitment to both product quality and excellent service.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Bumblebee,
It's wonderful to hear how much you're enjoying your bags and that you've even gifted one to a friend! We truly appreciate you taking the time to share your positive experience and your loyalty to Mia Tui. It's fantastic to know that you find them versatile, well-made, and that you've had such a positive experience with our customer service. Thank you for your kind words about the company.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Bumblebee,
We are so pleased to hear how much you love your Expander-LITE - Deluxe! It's wonderful that you find it brilliant, well-made, and so versatile. We really appreciate you recommending it to your friends and family.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.